Assistant Manager - Retail

Creatif•Pleasanton, CA
•Onsite

About The Position

Creatif is an AWARD WINNING ART STUDIO for kids & adults where Art meets Technology. We’ve combined an inspiring studio environment with a wide selection of items and our ArtPad app to create a unique space that is exciting and engaging! At Creatif we offer DiY Walk In session, Private Parties, Painting Workshops, Art Classes, Corporate events, Camps & more. We are looking for vibrant, self-motivated, outgoing and creative candidates who are excited to work for a growing national brand. This position is for our Pleasanton flagship studio location. Open availability on Fri - Sat- Sun is required for this position.

Requirements

  • Supervisory/Event management experience
  • Previous experience in retail, customer service, sales or other related fields
  • Ability to thrive in a fast-paced & growing environment
  • Excellent written and verbal communication skills
  • Must be able to lift 30-40lbs regularly throughout shifts
  • Ability to stand, bend, reach and scoop throughout assigned shift
  • Principles and practices of job site safety, potential job hazards, and state and local regulations.
  • Basic computer programs.
  • Accurately operate a calculator and POS system.
  • Use computers and technology capabilities.
  • Demonstrate proficiency and knowledge in area(s) of expertise.
  • Communicate well both verbally and in writing; listen to and understand various viewpoints; share relevant information timely; provide constructive feedback; maintain professionalism.
  • Effectively and productively engage with others and establish trust, credibility, and confidence.
  • Promote collaboration and assist others with their initiatives and efforts.
  • Consistently build knowledge and expertise about current job.
  • Listen to and build customer relationships; increase customer satisfaction and ensure commitments are met.

Nice To Haves

  • Sales experience
  • Good time management, organization and prioritization skills
  • Experience working with kids in a kid friendly environment

Responsibilities

  • Handling phone calls and addressing customer queries
  • Using cash register, bookings & sales
  • Communicating with the party host on all event requirements
  • Maintaining the flow of event and help execute all tasks within the required timeframe
  • Ensuring and enforcing that the participants are following adequate safety measures and maintaining a clean and safe environment at all times
  • Build and maintain a fun, positive, interactive and enthusiastic environment at the store
  • Motivate and encourage all team members
  • Run events with party coordinators as needed
  • Manage the entire workflow of events
  • Manage and complete all event related activities
  • Inventory and stock management
  • Monitor and manage all events and planned sessions

Benefits

  • Fully stocked snack/tea and coffee station in break room
  • Creative and lively work environment
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