Assistant Manager, Restaurants Calgary Sports and Entertainment

Calgary Stampeder Football Club•Calgary, AB

2d•Onsite

About The Position

At Calgary Sports and Entertainment Corporation, we deliver excitement. Our mission is to be the heartbeat of our community by creating connections, building champions, and winning, together. If you’d like to join a team that’s people-first, diverse, innovative, and energized about delivering extraordinary fan experiences to our guests, then we’d love to sign you to a player's contract!

Requirements

3-5 years of progressive management experience within a hospitality venue
Strong leadership and people management skills
1-3 years of financial management and strategic planning
Must be results-orientated and able to work both independently and within a team environment
Must possess excellent verbal and written communication skills
Must possess Valid Alberta Basic Food Safety Certification
Must possess ProServe Certification
Proficiency in using Microsoft Office Suite applications

Responsibilities

Open and close the Telus Club, Molson Hockey House, and the Stamps House as required, ensuring that all departmental duties are completed
Ensure that the Telus Club, Molson Hockey House, and Stamps House are set up and cleared down quickly to CSEC’s standards
Utilize a ‘hands on’ approach to the supervision of the department, while being front-line throughout the shift
Interact with guest and expedite the service of food and beverage for all
Ensure alcoholic beverages are served in compliance with applicable laws and company policies, which includes: proper beverage control procedures, consumption checks on products, and cash and liquor control policies are follow
Monitor the licensed capacity of the spaces and access to our licensed areas within those limits
Keep immediate supervisor promptly and fully informed of all problems or unusual significant matters
Assists with scheduling and preparation of seating plans
Ensure a clean and safe working environment in accordance with health regulations and company policies
Support administration of payroll and gratuity calculations for all employees
Complete orientation for new hires and ensure communication is continuous on all policies and procedures
Provide final billing to guests post event and assist in the resolution of credit card and billing discrepancies
Hire, train, motivate and hold accountable all Telus Club, Molson Hockey House, and Stamps House operations team members
Support budgets and forecasting, while ensuring targets are met or exceeded
Oversee nightly and month-end inventory reconciliation
Coordinate the ordering of all required supplies with the warehouse, vendors and Manager, Catering Operations for equipment rentals and requirements
Monitor staff levels, adjusting labour requirements as needed; while optimizing customer service
Lead pre-shift meetings and conduct one on one session’s with team members
Active participation in the Safety Program and follow all safety rules
All other duties as assigned