Assistant Manager - Restaurant

TravelCenters of America•Glendale, KY

About The Position

The Assistant Restaurant General Manager assists the General Manager with restaurant operations and marketing. The role also supports staffing, training and development, staff supervision, and profitability. The Assistant Manager helps lead the team to meet company performance standards and improve the restaurant’s customer service, product knowledge, atmosphere, food quality, and cleanliness. They coach and performance-manage staff, support recruitment and retention, help achieve financial objectives through effective management of people, products, service, and facilities, and uphold safety and operating standards. The role may include performing duties of hourly associates as needed.

Requirements

  • High school diploma or GED.
  • Good verbal and written communication skills.
  • Ability to work flexible hours, including nights, weekends, and some holidays.
  • Proficiency in Microsoft Office.
  • Operational understanding of POS software.

Nice To Haves

  • Supervisory experience in the full-service restaurant industry is preferred.
  • Leadership ability to motivate, train, and develop people.

Responsibilities

  • Lead and inspire the team to meet and exceed company performance standards and improve restaurant performance.
  • Create a trusting environment for feedback from team members and guests; coach and performance-manage staff according to company policy.
  • Serve customers courteously, quickly, and efficiently with a positive and enthusiastic attitude.
  • Ensure guests receive quality food and a clean restaurant environment.
  • Recruit, hire, train, and retain high-quality team members according to company guidelines, and foster a culture of respect and recognition.
  • Help achieve financial objectives by effectively managing people, products, service, and facility processes, with attention to revenue and profit.
  • Follow safety standards, operating standards, and company guidelines for vendor relationships.
  • Perform duties of any hourly associate position as necessary.
  • Assist the General Manager with restaurant operations and marketing, staffing, training and development, staff supervision, and profitability.

Benefits

  • Competitive wages and annual bonus opportunity
  • Medical, dental, vision, and life insurance
  • 401(k) with company match
  • Paid vacation and holidays
  • Tuition reimbursement
  • On-site meal discounts
  • Discounts on technology, travel, food, and fuel
  • Opportunity for growth and advancement with company-paid training
  • Relocation assistance (relocation not required)
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