Assistant Manager, Restaurant

Hard Rock Hotel & Casino Ottawa•Tampa, FL

13d•Onsite

About The Position

This position is responsible for ensuring accurate record keeping, preparing reviews, and analyzing reports. The Assistant Manager of the Green Room is also responsible for scheduling, planning, timing, and supervising all details of the Green Room. Essential duties include, but are not limited to: Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures. Oversees daily work assignments of Noodle Bar staff. Interviews, hires, trains, schedules, appraises, and supervises all directly assigned personnel. Responsible for quality, consistency, and presentation of all products delivered to guests. Recommends to senior management operational enhancements that support initiatives and promote excellence. Promotes positive guest/employee relations. Other duties as assigned.

Requirements

High School diploma or equivalent required
Two (2) to four (4) years of restaurant supervisory experience required or a combination of education and/or work experience
2+ years of management experience in multiple outlets (Restaurant, Room Service, Minibar) within a high volume resort/hotel or a combination of work experience and education
Must be able to analyze Food and Beverage data
Must have exceptional guest service skills
Proven ability to increase outlet sales
Must be able to demonstrate and deliver a high level of service to our guests
Must have strong verbal and written communication skills
Must have the ability to lead and develop a cohesive outlet team
Candidates must obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to: Credit Check, Criminal Background Check, Drug Screen.

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Ensuring accurate record keeping, preparing reviews, and analyzing reports.
Scheduling, planning, timing, and supervising all details of the Green Room.
Conducting themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
Overseeing daily work assignments of Noodle Bar staff.
Interviewing, hiring, training, scheduling, appraising, and supervising all directly assigned personnel.
Ensuring quality, consistency, and presentation of all products delivered to guests.
Recommending to senior management operational enhancements that support initiatives and promote excellence.
Promoting positive guest/employee relations.
Performing other duties as assigned.