Assistant Manager - Pyramid Cafe & In Room Dining - Luxor

MGM Resorts International • Hempfield Township, PA

2d • Onsite

About The Position

As an Assistant Manager for Pyramid Cafe & In Room Dining at Luxor, you will be responsible for overseeing the daily operations of both dynamic outlets while setting the stage for an exceptional guest experience with your welcoming smile and premier service. By understanding our guests' unique stories and needs—whether they are enjoying the vibrant cafe atmosphere or the personalized comfort of their rooms—you will own their experience to create WOW memories they will carry with them far beyond their stay with us, collaborating closely with your team to uphold our high-volume hospitality standards and ensure seamless, world-class service from the casino floor to the guest suites.

Requirements

• High School Diploma, GED, or equivalent required
• Work varied shifts, to include weekends and holidays required
• Must be 21 years of age or older
• 2+ Years of Prior Relevant Experience required

Nice To Haves

• Previous experience in In Room Dining or a similar High-Volume restaurant environment preferred
• Previous experience managing employees under a collective bargaining agreement preferred

Responsibilities

• Make daily floor plans per shift to ensure proper rotation and coverage of stations
• Supervise floor service in dining rooms during hours of operation
• Perform employee evaluations and manage issues related to attendance records
• Maintain communication with the Chef on all food service and menu issues
• Communicate with management, chefs and culinary staff in order to fulfill and address issues or needs requested by guests and employees
• Order supplies through the IP System and Purchasing; prepare purchase requisitions for any outlets from the warehouse or support departments
• Keep inventory form and stocking area updated
• Inspect food coming from support departments to assure freshness and quality
• Maintain direct communication with guests for special requests and large party reservations

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED