Produce Assistant Manager - Plum Market

Plum Market•Ann Arbor, MI

2d•Onsite

About The Position

Plum Market is a fast-growing leader in the Grocery, Food & Beverage Retail industry, dedicated to offering the finest selections of All Natural, Organic, Local, and Specialty Grocery items while delivering an exceptional experience to our Customers. At Plum Market, our Team Members are at the heart of everything we do. We are passionate about high-quality food, beverages, and grocery essentials, helping our Customers lead a better lifestyle. Our priority is creating a welcoming environment that supports both our Customers and our Team Members. Our Retail Grocery Stores reflect the diverse communities we serve. From our dedicated Team Members and valued Customers to our local vendors and thoughtfully curated product selection, we take pride in fostering an inclusive and thriving culture. If you share our enthusiasm, we’d love for you to apply and discover how you can be part of our team!

Requirements

Ability to model and provide exceptional retail Customers Service.
Must have a love of natural, organic and local Produce.
Ability to lead by example and set clear expectations.
Must have Produce product knowledge.
Able to oversee and train all proper rotation techniques.
Excellent written and verbal communication skills; strong organizational skills.
Must be proficient in Microsoft Word, Excel and E-mail.
Ability to work a variety of retail shifts including nights, weekends and holidays.
Stand and walk for up to 4 hours without a break.
Ability to bend and stoop to grasp objects, climb ladders, lift loads up to 50 lbs. unassisted, push and pull carts weighing up to 100 lbs. unassisted.

Responsibilities

Responsible for the exceptional execution of retail Customer Service by the entire department.
Report directly to the Manager of Produce and in their absence, lead the team.
Manage department inventory, margin, labor budgets, pricing integrity, and merchandising standards.
Ensure all Produce Team Members receive proper training and supervision.
Ensure the highest level of execution in regards to ordering, receiving, unloading, storage, rotation, merchandising and building of displays.
Perform daily quality walks and assess the quality of the overall department.
Ensure that each item on the floor has a sign and is in the system correctly.
Communicate product information, seasonal changes, and floor direction to each team member.
Model and provide exceptional Guest Service.
Effectively resolve Customer issues.
Train, mentor, and coach Team Members to succeed.
Achieve and maintain budgeted comps and margins for the department.
Inventory and order for the department and keep up to date purchase journals in the absence of the Manager or as assigned.
Meet all deadlines in terms of invoices, purchase journals, scheduling etc.
Ensure all compliance logs are completed as necessary.
Give feedback to the Manager in terms of performance reviews.
Effectively communicate with Customers, Team Members and Store Leadership.
Ensure Team Member compliance of all relevant Plum Market policies and standards.