Assistant Manager / Pizza Maker

Domino's Franchise • North Reading, MA

5d

About The Position

The Assistant Manager / Pizza Maker is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows company policies and procedures, and expects the same standards from team members. Duties also include staffing, paperwork, food management, scheduling, maintaining the store’s image and cleanliness, customer service, marketing, and supporting profitability. Training and orientation are provided on the job.

The position also performs general store team-member tasks: operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. The job description additionally includes delivery duties: delivering products by car to customers, distributing flyers and door hangers, and meeting the stated driver and vehicle requirements.

Work involves standing for most tasks, walking short distances, completing paperwork while seated, lifting and carrying supplies, moving trays, occasional climbing, and frequent reaching and hand use. Conditions can include temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Delivery work can involve adverse weather, driving at night, and navigating stairs and other delivery locations.

Requirements

• Ability to use judgment, perform basic math, and multitask.
• Ability to comprehend and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers in person and by telephone to process orders.
• Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed, and make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Valid driver's license with a safe driving record meeting company standards for delivery duties.
• Access to an insured vehicle that can be used for delivery.
• Navigational skills to read a map and locate addresses in the designated delivery area.
• Ability to navigate adverse terrain, including multistory buildings, private homes, and other delivery sites, while carrying products.
• Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing or pulling trays, climbing, bending, crouching, reaching, and frequent hand use.

Responsibilities

• Take responsibility for store operations during the shift, including cost controls, inventory control, cash control, and customer relations.
• Set an example for the crew and follow all policies and procedures while expecting the same from team members.
• Handle staffing, paperwork, food management, scheduling, store image and standards, customer service, attendance and punctuality, store cleanliness, marketing, and profitability.
• Operate store equipment and stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products and receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Deliver products by car to customers and to their doors; deliver flyers and door hangers.
• Navigate to delivery addresses and carry products between the store, vehicle, and customer locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed