Assistant Manager / Pizza Maker

Domino's Franchise•Peabody, MA
•Onsite

About The Position

The Assistant Manager / Pizza Maker is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows company policies and procedures, and expects the same standards from team members. Duties also include staffing, paperwork, food management, working to a schedule, maintaining store image and cleanliness, customer service, marketing, attendance, and profitability. Team members operate store equipment, stock ingredients and supplies, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility. On-the-job orientation and training are provided. The position requires communication, basic math, order-entry, judgment, multitasking, and the ability to work with customers and coworkers under stress. Work takes place in a pizza store, with exposure to varying temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, and cramped spaces such as walk-in coolers. The work involves standing, walking, occasional sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and continuous hand use. The posting also includes delivery-specific duties and requirements, such as delivering products by car, delivering flyers and door hangers, having a valid driver’s license and access to an insured vehicle, and navigating delivery locations and adverse terrain.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and hand-eye coordination to make precise, rapid movements and enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.
  • For delivery duties: valid driver’s license with a safe driving record meeting company standards; access to an insured vehicle that can be used for delivery; navigational skills to read maps and locate addresses; and ability to navigate adverse terrain, including multi-story buildings and other delivery sites while carrying product.

Responsibilities

  • Oversee everything that happens during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow all policies and procedures while expecting the same from team members.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain store image, standards, cleanliness, and customer service.
  • Support marketing and store profitability.
  • Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility.
  • For delivery duties, deliver products by car to customers and deliver flyers and door hangers.
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