Assistant Manager, OTB-Ex

Churchill Downs Incorporated•Luling, LA

2d•Onsite

About The Position

America's second oldest horse racing track, the Fair Grounds has been a New Orleans staple since 1852. We are a premiere entertainment venue presenting thoroughbred & exotic animal races, slots, video poker and simulcasting year-round. Located in New Orleans, Fair Grounds operates a slot-machine gaming facility and 13 off-track betting parlors throughout southeast Louisiana. This position assists in the management of the daily operations of an Off Track Betting Parlor with a small to medium level of revenue and a small to medium number of non-exempt employees. This position is responsible for specific departments such as food services, video poker and pari-mutuels. This will include customer relations, supervision of staff and money management. The incumbent in this job may be in training for an initial period to learn the video poker and horse racing industry.

Requirements

Demonstrates fluent/effective English communication skills (oral and written)
Works well with a team, demonstrate sensitivity and empathy toward others
Works in a fast-paced environment without direct supervision (possesses stamina and endurance)
Follows rules, guidelines, personnel policies, operational procedures and directions
Demonstrates mastery of basic math and principles of accounting
Demonstrates analytical reasoning, creative problem solving and problem sensitivity
Bachelor’s degree in business or marketing preferred
One to two years of work experience displaying increasing responsibility
Proficient in Microsoft Office Suite
Equivalent supervisory or management work experience of one to three years

Responsibilities

Handles all aspects of customer relations
Directs, schedules and supervises all hourly staff
Ensures on a daily basis that all equipment within the facility is in working order and arranges repair and/or preventive maintenance
Posts daily programs and results (video poker and pari-mutuels)
Ensures compliance of all operational procedures and personnel policies
Assists in executing marketing promotions at the facility
Accurately counts, balances and prepares shipments of large amounts of cash
Interfaces with facility manager promoting a harmonious relationship
Assists with facility safety and security; food safety and emergency procedures
Recruits for hourly positions and recommends hiring of qualified candidates
Trains, coaches and motivates hourly staff and recommends promotion, transfer, firing or other decisions that affect the terms and conditions of employment