Assistant Manager of Perishables

Hy-Vee•Shakopee, MN

4d•Onsite

About The Position

The Assistant Manager of Perishables is responsible for supervising and coordinating the activities of employees within the Perishables department. This role ensures that customer needs are met and upholds the Hy-Vee culture of helpfulness, honesty, integrity, and caring. The position involves managing employee training, handling employee issues, coordinating disciplinary procedures, and ensuring product quality and quantities meet customer and store demands. The Assistant Manager also oversees building maintenance, sanitation, and cleanliness, and utilizes store technology. They assist in forecasting labor schedules, evaluating employee performance, and enforcing safety procedures. Additionally, this role directs merchandise ordering, ensures compliance with policies, assists with merchandising, and resolves employee problems. The Assistant Manager also handles secondary duties such as recruiting, interviewing, staying current with market trends, providing employee education, and assisting in all areas of the store as needed. They may also handle cash registers and other job-related duties.

Requirements

High School or equivalent experience.
One year or more of retail experience including performing the duties of an Assistant Manager.
Ability to solve practical problems with a variety of variables and limited standardization.
Ability to interpret instructions.
Ability to do arithmetic calculations involving fractions, decimals, and percentages.
Ability to interview to obtain basic information.
Ability to guide people and provide basic direction.
Ability to follow technical manuals.
Increased contact with people.
Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Employment is contingent upon the successful completion of a pre employment drug screen.

Nice To Haves

Supervisory experience including instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, and coordinating activities.
Experience assisting with selecting new employees and acting on employee problems.
Authority to recommend and approve employee transfers, promotions, discipline, discharge, and salary adjustments.

Responsibilities

Maintains a positive attitude and creates an atmosphere of friendliness and fun through flexibility and teamwork.
Encourages employees to greet and speak to customers, providing prompt, courteous, and efficient service.
Provides prompt, efficient, and friendly customer service, exhibiting caring, concern, and patience.
Learns customers’ names and addresses them by name whenever possible.
Assists customers by escorting them to products, securing products out of reach, loading/unloading items, and noting customer suggestions.
Answers the telephone promptly and provides friendly, helpful service.
Perpetuates the fundamental values of the Hy-Vee culture: honesty, integrity, friendliness, caring, sincerity, respect, high ethics, dedication to best products/values, information sharing, fairness, good manners, dignity, and involvement in company improvement.
Oversees proper training, handles employee issues, and coordinates disciplinary procedures.
Determines location of ad and promotional displays, ensures product quality and quantities to meet customer and store demands and profitability.
Ensures store standards for customer service, employee relations, and departmental profitability are met.
Ensures compliance with store accounting procedures and reports potential problems.
Oversees building/ground maintenance and all store sanitation and cleanliness.
Uses and understands all hardware and software technology in the store.
Assists in forecasting and reviewing the store labor schedule.
Evaluates employee performance to recommend personnel actions (promotion, transfer, dismissal).
Trains and enforces safety procedures to provide a safe and healthy work environment.
Works safely to prevent on-the-job injuries and fills out first report of injury.
Directs the ordering of merchandise in their respective areas.
Coordinates compliance of employees with established policy/law, security, sales, and record keeping procedures.
Assists with replenishing shelf product and designs and constructs displays.
Confers with employees and assists in solving problems affecting job duties, productivity, and policies.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and works expected number of hours.
Determines the motivational needs of employees and provides the appropriate environment.
Recruits and interviews job applicants and may coordinate orientations.
Stays current with market trends and information (competition, new products, equipment, merchandising techniques).
Provides continuous education for existing store employees regarding new and updated company and store policies, procedures, and job duties.
Recommends additions, deletions, and shelf allocation of merchandise.
Pursues retail educational opportunities and continuing education.
Assists in all areas of the store as needed.
Works with department heads regarding schedules, labor issues, product purchasing, and merchandising.
Sells merchandise to company employees, customers or issues merchandise upon requisition.
Handles cash registers.
Performs other job-related duties and special projects as required.