Assistant Manager of Perishables

Hy-Vee, Inc.•Shakopee, MN

4d•Onsite

About The Position

The Assistant Manager of Perishables is responsible for supervising and coordinating the activities of employees within the Perishables department. This role ensures that customer needs are met and contributes to the overall success of the store by maintaining high standards in customer service, employee relations, and departmental profitability. The position involves training employees, handling employee issues, coordinating disciplinary procedures, and ensuring compliance with store policies and procedures. The Assistant Manager also oversees building maintenance, sanitation, and cleanliness, and utilizes store technology effectively. They assist in forecasting labor needs, evaluating employee performance, and enforcing safety procedures to create a safe and healthy work environment. Additionally, this role directs merchandise ordering, assists with merchandising and display construction, and resolves problems affecting job duties and productivity. The Assistant Manager is expected to adhere to company policies, report to work as scheduled, and perform other job-related duties as required.

Requirements

High School or equivalent experience.
One year or more of retail experience including performing the duties of an Assistant Manager.
Ability to solve practical problems with a variety of variables and limited standardization.
Ability to interpret instructions.
Ability to do arithmetic calculations involving fractions, decimals, and percentages.
Ability to interview to obtain basic information.
Ability to guide people to provide basic direction.
Ability to follow technical manuals.
Increased contact with people.

Nice To Haves

Supervisory experience
Experience in Perishables department

Responsibilities

Supervises and coordinates the activities of employees.
Ensures that customer’s needs are met.
Maintains a positive attitude and creates an atmosphere of friendliness and fun through flexibility and teamwork.
Encourages employees to greet and speak to customers, providing prompt, courteous, and efficient service.
Provides prompt, efficient, and friendly customer service, exhibiting caring, concern, and patience.
Answers the telephone promptly and provides friendly, helpful service.
Oversees proper training, handles employee issues, and coordinates disciplinary procedures.
Determines location of ad and promotional displays, ensures product quality and quantities to meet customer and store demands and profitability.
Ensures store standards for customer service, employee relations, and overall departmental profitability are met.
Ensures compliance with store accounting procedures and reports potential problems.
Oversees building/ground maintenance and all store sanitation and cleanliness.
Uses and understands all hardware and software technology in the store.
Assists in forecasting and reviewing the store labor schedule.
Evaluates employee performance to recommend personnel actions.
Trains and enforces safety procedures to provide a safe and healthy work environment.
Works safely to prevent on-the-job injuries.
Directs the ordering of merchandise in their respective areas.
Coordinates compliance of employees with established policy/law, security, sales, and record keeping procedures and practices.
Assists with replenishing shelf product, designs and constructs displays.
Confers with employees and assists in solving problems affecting job duties, productivity, and of established policies and procedures.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and works expected number of hours.
Determines the motivational needs of employees and provides the appropriate environment.
Recruits and interviews job applicants to recommend or determine employment.
Stays current with market trends and information.
Provides continuous education for existing store employees.
Recommends additions, deletions, and shelf allocation of merchandise.
Pursues retail educational opportunities and continuing education.
Assists in all areas of the store as needed.
Works with department heads and other designated personnel regarding schedules, labor issues, product purchasing, and merchandising.
Sells merchandise to company employees, customers or issues merchandise upon requisition.
Handles cash registers.
Performs other job-related duties and special projects as required.