Assistant Manager of Mountain Maintenance

Vail Resorts • Jefferson Township, PA

2d • $63,432 - $85,359 • Onsite

About The Position

The Assistant Manager of Mountain Maintenance is fully accountable for daily Lift and Fleet Maintenance operations at Hidden Valley, ensuring performance excellence, safety, and regulatory compliance. This role provides technical oversight and people leadership for Lift Maintenance and Fleet Maintenance teams, while driving operational excellence, engagement, and long-term departmental growth. This position also holds responsibility for P&L management, staffing strategy, talent development, and cross-functional collaboration in alignment with resort and enterprise priorities. This role is not only responsible for operational excellence but also for creating a positive, supportive team environment where individuals can grow, contribute, and feel valued. The Assistant Manager leads by example—building trust, encouraging collaboration, and helping team members develop their skills and confidence over time.

Requirements

• Minimum Age: At least 18 years of age
• Ability to lift and carry 50+ pounds.
• Availability for nights, weekends, holidays, and extended hours during peak operations.
• Operation of snowmobiles, UTVs, and other mountain vehicles as required.

Nice To Haves

• Develop & maintain deep functional expertise of lift systems, fleet equipment, and maintenance best practices.
• Ensure tools, resources, and technical knowledge meet operational and safety standards.
• Oversight of mechanical and electrical troubleshooting, diagnostics, repairs, and system upgrades for: Aerial and surface lifts, conveyors, and related systems; Resort vehicles and equipment, including grooming equipment, snowmobiles, trucks, UTVs, and heavy equipment.
• Oversight of preventive, annual, and unscheduled maintenance programs to ensure system reliability and readiness.
• Own implementation and effective utilization of Enterprise Asset Management (MaintainX).
• Implement training programs, policies, and procedures for Lift and Fleet Maintenance operations.
• Ensure required certifications, inspections, and documentation are completed accurately and are audit-ready.
• Lead Skills-Based Pay and Maintenance Ascent programming to develop and advance technician capabilities.
• Drive continuous improvement initiatives focused on safety, workflow efficiency, documentation, and technical excellence.
• Own departmental P&L accountability, including operating and capital budgets.
• Develop and execute department growth strategies aligned with mountain business objectives.
• Forecast labor, parts, tooling, and capital needs; prepare and manage capital expenditure requests.
• Ensure disciplined cost control while maintaining high standards of readiness and safety.
• Ensure full compliance with ANSI B77.1, OSHA, EPA, state lift codes, Hazmat/SDS requirements, fuel storage standards, and company policies.
• Promote a safety-first culture and lead audits, inspections, incident investigations, and corrective actions.
• Maintain all required maintenance, inspection, and regulatory documentation.

Responsibilities

• Own accountability for daily operations, ensuring performance, outcomes, and compliance with regulatory, safety, and company standards.
• Coach and manage team performance, fostering employee development, engagement, and accountability.
• Lead enterprise and resort values, competencies, and priorities, modeling expected leadership behaviors.
• Perform supervisory responsibilities as needed, including direct oversight of shop and field operations during critical operational periods.
• Serve as the primary point of contact for Lift and Fleet Maintenance operations with internal departments and functional partners.
• Foster a team environment built on respect, trust, and open communication, where employees feel comfortable sharing ideas and feedback.
• Recognize and celebrate team contributions, reinforcing a culture of appreciation and continuous improvement.
• Lead talent development and succession planning for all critical operational and leadership roles.
• Set goals and Individual Development Plans (IDPs) for all direct reports.
• Manage hiring and onboarding for Lift and Fleet Maintenance teams.
• Own master scheduling and resource allocation to ensure labor compliance and operational coverage.
• Develop labor and staffing guidelines to support year-round and seasonal operational demands.
• Proactively manage staffing risks, including coverage gaps, emergency staffing needs, and succession vulnerabilities.
• Develop and execute employee retention strategies, monitoring engagement and turnover trends.
• Take an active role in coaching and developing employees at all skill levels, helping them build confidence and expand their capabilities.
• Create opportunities for growth through cross-training, skill development, and gradual increases in responsibility.
• Maintain regular constructive feedback conversations focused on development, not just performance evaluation.
• Develop & maintain deep functional expertise of lift systems, fleet equipment, and maintenance best practices.
• Ensure tools, resources, and technical knowledge meet operational and safety standards.
• Oversight of mechanical and electrical troubleshooting, diagnostics, repairs, and system upgrades for: Aerial and surface lifts, conveyors, and related systems; Resort vehicles and equipment, including grooming equipment, snowmobiles, trucks, UTVs, and heavy equipment.
• Oversight of preventive, annual, and unscheduled maintenance programs to ensure system reliability and readiness.
• Own implementation and effective utilization of Enterprise Asset Management (MaintainX).
• Implement training programs, policies, and procedures for Lift and Fleet Maintenance operations.
• Ensure required certifications, inspections, and documentation are completed accurately and are audit-ready.
• Lead Skills-Based Pay and Maintenance Ascent programming to develop and advance technician capabilities.
• Drive continuous improvement initiatives focused on safety, workflow efficiency, documentation, and technical excellence.
• Own departmental P&L accountability, including operating and capital budgets.
• Develop and execute department growth strategies aligned with mountain business objectives.
• Forecast labor, parts, tooling, and capital needs; prepare and manage capital expenditure requests.
• Ensure disciplined cost control while maintaining high standards of readiness and safety.
• Ensure full compliance with ANSI B77.1, OSHA, EPA, state lift codes, Hazmat/SDS requirements, fuel storage standards, and company policies.
• Promote a safety-first culture and lead audits, inspections, incident investigations, and corrective actions.
• Maintain all required maintenance, inspection, and regulatory documentation.

Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed