Assistant Manager of Health Wellness Home
About The Position
The Assistant Manager of Health Wellness Home helps lead Hy-Vee store operations and supports a team focused on delivering an exceptional customer experience. The role sets standards for the assigned area, models the company's values, and oversees departmental operations, customer service, employee relations, and profitability. It is a fast-moving position performed throughout all areas of a retail store, with night and weekend shifts required. Direction and support come from the Store Director and Store Manager. The role reports to the Store Director and Store Manager and has direct reports across positions except those listed above or as designated by the Store Manager. The position requires a high school diploma or equivalent. One or more years of retail experience, including performing Service Manager duties, is preferred. The anticipated hourly starting wage is $23.00 to $32.20, depending on experience. Employment is contingent upon successfully completing a pre-employment drug screen.
Requirements
- High school diploma or equivalent.
- Ability to lead and motivate a team across multiple departments in a fast-paced retail environment.
- Ability to solve practical problems and make sound decisions involving a variety of variables.
- Basic math skills, including fractions, decimals, and percentages.
- Clear written and verbal communication with customers, employees, and vendors.
- Ability to handle confidential information with discretion.
Nice To Haves
- One or more years of retail experience, including performing the duties of a Service Manager.
Responsibilities
- Deliver outstanding customer service and make each customer visit positive.
- Supervise and coordinate employees across departments, ensuring customer service, employee relations, and profitability standards are met.
- Oversee employee training, address employee issues, coordinate disciplinary procedures, evaluate performance, and recommend personnel actions.
- Determine locations for advertising and promotional displays and ensure product quality and quantities meet customer and store needs.
- Assist in forecasting and reviewing the store labor schedule within store manager guidelines.
- Oversee building and grounds maintenance, sanitation, and cleanliness according to store and company guidelines.
- Ensure compliance with store accounting procedures and report potential problems.
- Direct merchandise ordering in assigned areas and recommend product additions, deletions, and shelf allocation.
- Work with department heads on schedules, labor, purchasing, and merchandising to meet departmental goals.
- Train and enforce safety procedures, complete customer accident forms and first reports of injury, and assign duties according to restrictions.
- Assist with replenishing shelf products and designing and constructing displays.
- Recruit and interview applicants and help coordinate orientations.
- Operate cash registers and process inter-store transfers as needed.
- Handle confidential information, including pricing, sales reports, and wages, discreetly.
- Stay current on market trends, new products, equipment, and merchandising techniques.
- Follow the company dress code, hygiene standards, and policies.
- Assist in all store areas and take on special projects as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
