Assistant Nurse Manager; Glick Recovery Campus

The Centers • Cleveland, OH

21h • Onsite

About The Position

At The Centers, meaningful work is grounded in a culture where people feel valued. As a 2026 USA TODAY Top Workplaces winner, the organization is nationally recognized, based entirely on employee feedback, for trust, purpose, and care. This position plays an important role in advancing our mission and supporting the communities we serve. The Centers is seeking an Assistant Manager, Nurse to help lead nursing operations at the Glick Recovery Center (GRC) — a dynamic, life-changing environment encompassing the Crisis Receiving Center, Withdrawal Management, and Crisis Stabilization Unit. In this role, you will partner with the Director of Nursing and Crisis Services leadership to deliver safe, high-quality, trauma-informed care to individuals experiencing acute psychiatric and substance use crises. You will champion a culture of excellence, staff development, and compassionate care every single day.

Requirements

• Associate Degree in Nursing (ADN)
• Minimum 2 years of clinical nursing experience required
• Minimum 1 year of experience in behavioral health, psychiatric, emergency, or crisis care — OR 1 year in a licensed substance use disorder treatment facility — required
• Minimum 1 year of supervisory or nursing leadership experience required, or demonstrated leadership of a nursing team and processes, preferably across a variety of patient populations
• Demonstrated knowledge of the unique needs of patients experiencing severe and persistent mental illness
• Ability to lead a nursing team through change and during psychiatric emergencies and de-escalation situations
• Skilled in maintaining a secure, therapeutic environment while fostering a supportive culture for staff wellbeing
• Working knowledge of accreditation standards (e.g., Joint Commission), state and federal guidelines, and survey processes
• Strong critical thinking, prioritization, and communication skills
• Proficiency with electronic health record systems and computer-based documentation

Nice To Haves

• Bachelor of Science in Nursing (BSN)
• Current, unrestricted Ohio RN license
• BLS certification
• Psychiatric/Mental Health Nursing Certification or Certified Addiction Registered Nurse (CARN) certification

Responsibilities

• Oversee daily clinical operations of a multidisciplinary nursing team, including RNs, LPNs, and Behavioral Health Technicians (BHTs), ensuring high-quality, trauma-informed care for patients in acute psychiatric or substance use crisis.
• Act as clinical lead during psychiatric emergencies, codes, and de-escalation events, ensuring the use of least-restrictive interventions and strict adherence to safety protocols.
• Supervise nursing assessments, medical stability evaluations, and ongoing risk assessments for all patients.
• Manage patient admissions and discharge flow, prioritizing by acuity and maintaining safe capacity levels.
• Provide direct patient care consistent with charge nurse and clinical RN accountabilities, maintaining all required clinical competencies.
• Participate in the recruitment, onboarding, and training of new nursing staff; provide ongoing coaching, mentoring, and conduct performance evaluations.
• Support continuing staff development in clinical problem-solving, decision-making, and competency maintenance.
• Create and manage nursing schedules to ensure appropriate staffing levels, and support charge nurses with daily unit assignments.
• Foster a supportive, resilient team culture that prioritizes employee wellbeing in a high-demand care environment.
• Assist with payroll processing.
• Contribute to the development and implementation of clinical workflows in collaboration with the Director of Nursing and clinical team.
• Support quality improvement projects and ensure compliance with regulatory and accreditation standards, including CARF, The Joint Commission, and applicable federal and state requirements.
• Ensure documentation and billing workflows are accurate and submitted in a timely manner.
• Review major operational and patient care issues with the Director of Nursing and clinical leadership team.
• Facilitate communication and collaboration across unit caregivers and other departments.
• Participate in nursing and organizational committees and work groups as needed.

Benefits

• The Centers believes that every person deserves access to compassionate, high-quality behavioral health care.
• The Centers is committed to supporting the wellbeing, growth, and success of the people who serve our community every day.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 11-50 employees