Assistant Manager - Inventory Support Center

Fanatics Commerce•Minneapolis, MN

1d•$56,000 - $68,000•Onsite

About The Position

The Warehouse Assistant Manager supports the Warehouse Manager in executing operational strategy with a focus on inventory accuracy, quality control, customization hub operations, and on-time delivery. This role leads and develops warehouse teams through coaching, performance management, and talent succession planning, while ensuring adherence to safety standards and company initiatives. The Warehouse Assistant Manager delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

Requirements

Minimum two or more years of warehouse management experience, preferably in a retail or fulfillment environment
Demonstrated experience managing teams of non-exempt employees, including scheduling, coaching, and performance management
Strong communication and problem-solving skills with the ability to collaborate effectively and influence across teams
Proven ability to drive operational excellence — including inventory accuracy, quality control, and on-time delivery — in a fast-paced, high-growth environment
Ability to identify and act on key business metrics to develop and execute plans that drive results
Highest level of personal and professional integrity and ethics
Ability to travel as required to in-venue retail sites, hot markets, and other business locations as assigned

Nice To Haves

Bachelor's degree or equivalent work experience preferred, not required.

Responsibilities

Partner with the Warehouse Manager and General Managers to coordinate merchandise conversions, shipping timelines, and operational project updates across the network
Communicate company objectives and team priorities clearly to align cross-functional efforts and ensure seamless execution of all initiatives
Recruit, onboard, and develop warehouse teams while fostering a culture of high performance, engagement, and accountability
Assess internal talent, provide ongoing coaching and performance management, and recommend succession plans to build long-term organizational strength
Execute warehouse and customization hub operations with precision to ensure fans receive accurate, high-quality merchandise on time
Develop and manage work schedules that align staffing to operational demand, supporting consistent fulfillment and an outstanding fan experience
Apply Fanatics values to daily operational planning, ensuring team actions are grounded in delivering for the fan at every touchpoint
Support in-venue retail sites and hot markets through travel and on-site operational leadership as assigned
Quickly adapt operational approaches in a fast-paced, high-growth environment, leading change with clarity and purpose
Identify key business metrics and develop data-informed plans to close performance gaps and drive measurable results
Continuously evaluate customization hub and inventory management processes to surface improvement opportunities and implement solutions
Bring creative problem-solving and strong influencing skills to resolve operational challenges across teams and locations
Drive inventory integrity and accuracy through rigorous quality control practices and consistent adherence to company standards
Monitor and maintain a safe work environment, ensuring all team members follow safety guidelines and protocols
Execute the full implementation of company initiatives, translating strategic direction into clear team priorities and daily actions
Manage operational and financial objectives through disciplined scheduling, resource planning, and performance monitoring
Apply AI and technology to improve efficiency, quality, and outcomes
Use data and digital tools to inform decisions and enhance performance
Demonstrate curiosity and adaptability in adopting new technologies and ways of working
Contribute to a culture of innovation and continuous improvement