ASSISTANT MANAGER IN TRAINING - JACKSONVILLE

GATE HR•Jacksonville, FL

About The Position

The GATE Store Assistant Manager in Training ensures customer service is the first priority by providing guests with a friendly and efficient experience. The eight-week training curriculum introduces employees to all aspects of an Assistant Manager’s responsibilities. The role supports store operations and inventory, customer service, team support, bookkeeping, housekeeping, and minor equipment maintenance and repairs.

Requirements

Must be at least 18 years old to support the sale of alcohol and tobacco products.
Must successfully complete a pre-employment drug screening and background check.
Must be able to work a flexible schedule, including weekends and holidays.
Must have a valid driver's license.
Must be able to speak, read, write, and comprehend English sufficiently to communicate effectively with customers and team members.
Must be detail-oriented and have strong organizational skills.
Must be mathematically proficient.
Must have strong customer service and problem-solving skills.
Must be able to operate a computer.
Must be able to stand for extended periods.
Must be able to lift, carry, and move up to 50 pounds.
Must be able to bend, kneel, stoop, and reach, including overhead.

Nice To Haves

Previous leadership or supervisory experience preferred.

Responsibilities

Arrive to work on time and in a clean, proper uniform; ensure the team is also in proper uniform.
Attend required training, safety courses, and office and departmental meetings.
Report safety hazards, follow up to ensure they are corrected, and help provide a safe work environment.
Complete interior and exterior housekeeping during the assigned shift.
Perform minor repairs and maintenance on store and pump equipment.
Check in vendors, deliveries, and grocery orders.
Work with the Store Manager and Team Leader to control store operations and inventory.
Perform bookkeeping procedures, including shift check-off, daily station reporting, and bank deposit preparation.
Greet customers, help them locate products, and provide product information.
Provide a friendly and efficient checkout experience; operate the register to process cash and credit card payments.
Address employee-relations issues and enforce compliance with company policies.
Address store issues such as disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Stock coolers and shelves.
Contribute to a positive and supportive team environment.