Smart Team West Assistant Manager II

Dollar Tree•Rochester, NY

5d•$20 - $20•Onsite

About The Position

The Smart Team Assistant Manager II supports day-to-day operational processes across assigned Dollar Tree locations in partnership with regional leadership. The role provides hands-on leadership experience, structured training, and development intended to prepare the employee for a future store manager position, with advancement potential within 12 months. The position involves daytime field visits and travel to assigned stores, along with flexible coverage for daily operations, projects, and staffing needs.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Valid driver's license and reliable transportation to travel to all assigned locations in the assigned area.
Ability to lift up to 55 pounds from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
Ability to work a flexible, full-time schedule including days, evenings, weekends, and holidays.
Exceptional customer service, communication, and problem-solving skills.
Strong relationship management skills.

Nice To Haves

High school diploma or equivalent.
Store management experience in a retail, grocery, or drug store environment.

Responsibilities

Lead a team of up to four customer service associates.
Partner with the District Manager to ensure operating procedures and processes meet G.O.L.D. standards and help retrain associates as needed.
Provide hands-on support during store remodels, refresh projects such as multi-price-point conversion, and new store openings.
Assist with staffing audits, store processes, and asset protection functions, and provide input on operational efficiency and process compliance.
Assist new store managers during peak seasonal periods.
Conduct daytime field visits to support store operations throughout the assigned area; the role involves 90% travel.
Assist with store and asset protection processes, including store office setup and maintaining clipboards or logbooks.
Support inventory preparation and door-to-shelf functions.
Provide flexible coverage for daily operations at assigned stores, including store recovery, time off, leaves of absence, and special projects.
Maintain a positive, safe, and respectful environment and interact professionally and courteously with customers, associates, and leaders.
Champion exceptional customer service and foster a positive, team-oriented environment.
Protect and secure company assets.
Perform other duties as assigned by the Regional Director.