Smart Team West Assistant Manager I

Dollar Tree•Rochester, NY
•$18 - $19•Onsite

About The Position

The Smart Team Assistant Manager I supports day-to-day operational processes at assigned Dollar Tree locations in partnership with regional leadership. The role provides hands-on training and development intended to prepare the employee for advancement to a store manager position, with the job description stating that advancement is expected within 12 months. The position involves daytime field visits and approximately 90% travel within the assigned area, with flexible coverage at stores for operational needs, staffing gaps, leave, and special projects. The role supports store operations, remodels, refresh projects, new store openings, inventory preparation, asset protection, and compliance with operating procedures. It also assists store managers during peak seasonal periods and helps foster a safe, respectful, team-oriented environment and excellent customer service. The job is listed as part-time at 2255 Ridge Road East, Rochester, New York 14622-2611. The listed pay range is $18 to $18.50 per hour.

Requirements

  • Ability to read, interpret, and explain operational directives, such as merchandise schematics.
  • Valid driver's license and reliable transportation to travel to all assigned locations within the assigned area.
  • Ability to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
  • Ability to work a flexible, full-time schedule including days, evenings, weekends, and holidays is stated in the qualifications, although the listing separately identifies the position as part-time.
  • Exceptional customer service, communication, and problem-solving skills.
  • Strong relationship management skills.

Nice To Haves

  • High school diploma or equivalent is preferred.
  • Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

  • Participate on a team of up to four other Associates reporting to the Team Lead.
  • Partner with the District Manager and Lead to ensure operating procedures and processes meet G.O.L.D. standards, and assist with retraining associates as needed.
  • Provide hands-on support during store remodels, refresh projects such as multi-price-point conversion, and new store openings.
  • Assist with staffing audits, store processes, and asset protection functions; provide input on operational efficiency and process compliance.
  • Assist new store managers during peak seasonal periods.
  • Conduct daytime field visits to support store operations throughout the assigned area; the job description states 90% travel.
  • Assist with store and asset protection processes, including store office setup and maintaining clipboards or logbooks.
  • Support inventory preparation and door-to-shelf functions.
  • Provide flexible coverage for daily operations at assigned stores, including store recovery, time off, leave of absence, and special projects.
  • Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
  • Champion exceptional customer service and foster a positive, team-oriented environment.
  • Protect and secure company assets.
  • Perform other duties as assigned by the Regional Director, District Manager, or Team Lead.

Benefits

  • Medical insurance
  • Pharmacy insurance
  • Dental insurance
  • Vision insurance
  • Employee Assistance Program
  • Retirement plans with matching contributions
  • Employee Stock Purchase Program
  • Access to PerkSpot, an employee discount platform for goods and services
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