Assistant Manager I

Dollar Tree•Evergreen Park, IL

9d•$18 - $18•Onsite

About The Position

The Assistant Manager I helps the Store Manager oversee store operations, customer service, and team development. The role supports day-to-day store activities, assists customers, maintains merchandise and displays, and helps ensure the store is safe, organized, clean, and operated according to company standards and procedures. The assistant manager also helps supervise, train, and develop Store Associates and performs other duties as assigned. The position includes physical work such as moving merchandise and maintaining store cleanliness. The job specification may be amended as business needs evolve, and the role may include other related duties as directed by a supervisor.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive and approachable manner and address questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey requests, and other communications related to store activities.
Maintain the promotional effectiveness of store-front fixtures and displays.
Assist with merchandise ordering, damaged merchandise processing, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
Maintain a well-stocked sales floor and organized stockroom according to company standards.
Protect and secure company assets, including store cash.
Follow company policies and procedures, including safety guidelines, and ensure associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Promote a positive, safe, and respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.