Assistant Manager I

Family Dollar•Harrisburg, PA

6d•Onsite

About The Position

The Assistant Manager I assists the Store Manager with store operations, customer service, and team development. The role supports day-to-day store activities, merchandise flow and presentation, opening and closing procedures, corporate directives, record keeping, loss prevention, and adherence to company policies and safety guidelines. The Assistant Manager helps supervise, train, and develop Store Associates and contributes to a positive, safe, respectful, and customer-focused store environment. The position also includes maintaining the store’s cleanliness and presentation, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat. Other related duties may be assigned. This is a part-time position with Family Dollar in Harrisburg, Pennsylvania. Managers may need to provide background information and qualify for local licenses required for stores selling alcohol and/or tobacco; failure to comply or qualify may result in demotion or separation from employment.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.
Managers may be required by the local jurisdiction to provide detailed background information necessary to obtain a license to sell alcoholic beverages and/or tobacco products; managers must comply with and qualify for applicable licensing requirements.

Nice To Haves

High school diploma or equivalent preferred.
Store management experience in a retail, grocery, or drug store environment preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive and approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
Maintain store areas to company standards, including a well-stocked sales floor and organized stockroom.
Protect and secure company assets, including store cash.
Follow company policies and procedures, including safety guidelines, and ensure store associates follow them as well.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and interact professionally and in a friendly manner with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.