Assistant Manager I

Family Dollar•Fayetteville, NC

3d•Onsite

About The Position

The Assistant Manager I supports the Store Manager with store operations, customer service, and team development. The role assists with daily store activities, merchandise handling and presentation, opening and closing procedures, corporate directives, record keeping, ordering, loss prevention, and maintaining company standards for the sales floor and stockroom. The Assistant Manager helps supervise, train, and develop Store Associates and works to maintain a positive, safe, respectful, and professional environment for customers and employees. The position also includes cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping store areas neat and presentable. Other duties may be assigned. The position is part-time and located at 3412 Murchison Road, Fayetteville, North Carolina 28311-2806. Managers may be required by local jurisdictions to provide background information to obtain licenses for stores selling alcohol or tobacco; failure to comply with or qualify for a required license may lead to demotion or separation from employment.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent.
Store management experience in a retail, grocery, or drug store environment.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Help organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store-related communications.
Maintain promotional effectiveness of store-front fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping—including payroll, scheduling, and cash register deposits and receipts—and loss prevention.
Maintain the sales floor and stockroom to company standards, including keeping the sales floor well-stocked and the stockroom organized.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and procedures, and ensure store associates follow them.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.