Assistant Manager I

Dollar Tree•Kingsport, TN

1d•Onsite

About The Position

The Assistant Manager I supports store operations, customer service, and team development. The role assists with daily store activities, helps customers, maintains merchandise and sales-floor presentation, performs opening and closing procedures, and processes corporate directives. The position also supports merchandise ordering and handling, store record keeping, loss prevention, asset protection, and compliance with company policies and safety guidelines. The Assistant Manager helps the Store Manager supervise, train, and develop associates and contributes to a positive, safe, and respectful store environment. Duties also include maintaining store cleanliness, including bathrooms, floors, trash, and other areas, as well as other duties as assigned. The position requires the ability to interpret and explain operational directives, strong customer-service and communication skills, and the ability to work in a high-energy team environment. Candidates must be able to meet the physical demands of the role, including lifting up to 55 pounds and frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting. High school education and prior store management experience are preferred.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 pounds from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer-service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed; maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
Maintain a well-stocked sales floor and organized stockroom to company standards.
Protect and secure company assets, including store cash.
Follow company policies, procedures, and safety guidelines, and ensure store associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.