Assistant Manager I

Dollar Tree•Northampton, MA

3d•$17 - $18•Onsite

About The Position

The Assistant Manager I supports the Store Manager with store operations, customer service, and team development. The role helps maintain the sales floor and stockroom, support merchandise handling and displays, carry out opening and closing procedures, process corporate directives, and assist with ordering, damaged merchandise, records, and loss prevention. The Assistant Manager helps supervise, train, and develop Store Associates and promotes a positive, safe, respectful, and professional environment. The position also includes maintaining store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable. Other duties may be assigned.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain promotional effectiveness of storefront fixtures and displays.
Assist with merchandise ordering, damaged merchandise processing, record keeping (including payroll, scheduling, cash register deposits, and receipts), and loss prevention.
Maintain a well-stocked sales floor and an organized stockroom in accordance with company standards.
Protect and secure company assets, including store cash.
Follow policies, procedures, and safety guidelines, and ensure store associates do so as well.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.