Assistant Manager I

Family Dollar•Nashville, TN

3d•Onsite

About The Position

The Assistant Manager I helps the Store Manager with store operations, customer service, and team development. The role supports daily store activities, merchandise handling and presentation, opening and closing procedures, corporate directives, ordering and record keeping, loss prevention, asset protection, safety, and store cleanliness. The Assistant Manager helps supervise, train, and develop Store Associates and promotes a positive, safe, respectful, and professional environment for customers and employees. Other related duties may be assigned as business needs evolve. This is a part-time, at-will position. Managers may be required to provide background information to obtain local licenses for stores that sell alcohol or tobacco; failure to comply with or qualify for licensing requirements may result in demotion or separation.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent.
Store management experience in a retail, grocery, or drug store environment.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives and communications, including Pull and Hold/Destroy, Task Compliance, and Key Survey information requests.
Maintain the promotional effectiveness of store-front fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
Maintain the sales floor and stockroom to company standards, including keeping the sales floor well stocked and the stockroom organized.
Protect and secure company assets, including store cash.
Follow policies and procedures, including safety guidelines, and ensure associates follow company policies and procedures.
Help the Store Manager supervise, train, and develop Store Associates.
Promote a positive, safe, and respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.
Provide detailed background information for local alcohol or tobacco sales licensing if required by the jurisdiction.