Assistant Manager Housekeeping (Caesars New Orleans)
About The Position
The Hotel Assistant Housekeeping Manager will assist with the day-to-day operation of the overall Housekeeping Department ensuring high quality standards are met. Assumes overall control and responsibility in the absence of the Executive Housekeeper. Responsible for the supervision and coordination of housekeeping staff and activities. Assists in the training, scheduling, and monitoring of housekeeping personnel. Maintains department equipment, coordinates the ordering of necessary supplies, and prepares required documentation. Advises the management of repairs or replacements necessary in assigned areas and is accountable for the cleanliness and overall condition of hotel guest rooms.
Requirements
- High school diploma or equivalent required.
- Minimum of three years hotel housekeeping management experience.
- Working knowledge of all Housekeeping administrative functions to include scheduling, status, payroll, and other clerical areas.
- Working knowledge of equipment to include floor care, carpet, marble, & granite.
- Computer software knowledge to include Word and Excel.
- Ability to lead, guide, direct, develop and motivate people at all levels.
- Strong written and verbal communications are required.
- Excellent interpersonal, customer service, team building and problem-solving skills are required.
- Ability to speak, write, read, and understand English.
- Ability to calmly handle difficult situations.
- Willingness to work any day any shift.
- Ability to get along well with co-workers and work as a team.
- Ability to work independently and with co-workers.
- Ability to speak distinctly and persuasively to others.
- Ability to stoop, bend, push, pull, and carry up to 75 pounds.
- Ability to maneuver in hotel areas, up and down stairs and reach above shoulder level.
- Ability to tolerate cleaning chemicals, without developing an allergic reaction.
- Ability to operate equipment, including vacuum cleaners, floor machines, carpet extractors, computer, copy machine, typewriter, mop and broom.
Nice To Haves
- Experience in Laundry Operations helpful.
- Bilingual (Spanish) helpful.
Responsibilities
- Assist with the day-to-day operation of the overall Housekeeping Department ensuring high quality standards are met.
- Assume overall control and responsibility in the absence of the Executive Housekeeper.
- Supervise and coordinate housekeeping staff and activities.
- Assist in the training, scheduling, and monitoring of housekeeping personnel.
- Maintain department equipment.
- Coordinate the ordering of necessary supplies.
- Prepare required documentation.
- Advise management of repairs or replacements necessary in assigned areas.
- Be accountable for the cleanliness and overall condition of hotel guest rooms.
- Perform the physical job duties of line employees in emergency situations.
- Respond calmly and make rational decisions when handling guest and employee conflicts.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
