Assistant Manager, Fulfillment Operations - Day Shift
About The Position
Babylist is hiring an Assistant Manager of Fulfillment Operations for Day Shift at our fulfillment center in Commercial Point, Ohio, just south of Columbus. This is a hands-on, floor-first leadership role at the center of our day-shift operation, with direct ownership over a significant portion of the FC, including picking, packing, and kitting. You will report to and work closely with the Operations Manager, with supervisors reporting directly to you. Our fulfillment center is growing fast, and this role is part of how we invest in that growth. You will lead the floor across multiple workflows, coach and hold your supervisors accountable, and partner with our Senior Fulfillment Analyst to build labor plans that match inbound and outbound volume. This is a role for a leader who stays visible on the floor and is energized by engaging with supervisors and hourly team members every day, while driving safety, performance, and results across a shift of 190+ team members.
Requirements
- 8+ years of management experience in a warehouse or fulfillment environment
- At least 3 years managing supervisors or other people-leaders
- Lead from where the work happens and are comfortable directing multiple active workflows at once
- Stay on the floor and are energized by engaging with supervisors and hourly team members every day
- Excel at implementing efficient processes, optimizing workflows, and holding standards steady under pressure
- Proven ability to drive safety, performance, accountability, and operational results in high-growth or fast-paced environments
- Skilled at coaching and mentoring supervisors and building a collaborative, accountable team
- Warehouse management systems (WMS), inventory control, and order fulfillment processes are second nature
- Prioritize workplace safety and compliance with all relevant regulations
- Build strong relationships across shifts and keep everyone aligned on priorities, especially at handoff
Nice To Haves
- Start-up experience is a plus
Responsibilities
- Provide direct, in-person leadership across kitting, picking, packing, outbound sortation throughout the day shift
- Be actively engaged onsite after the end of shift to assist your floor leadership with handoff communications, reporting and activities
- Partner with the Senior Fulfillment Analyst to align staffing to inbound and outbound volume
- Manage daily workflows and ensure orders are fulfilled accurately and on time
- Coach, train, and mentor your supervisors, building a culture of growth, accountability, and engagement
- Identify areas for improvement and implement solutions that drive efficiency and reduce waste
- Track KPIs and make data-driven adjustments that keep the shift performing at its best
- Enforce safety protocols and maintain a secure environment for all team members
- Work closely with the Operations Manager and cross-functional partners to align on priorities
Benefits
- 35% Babylist Discount
- Paid Holidays
- Paid Healthcare Benefits
- Competitive pay on a weekly basis
- Bonus opportunities
- Company-paid medical, dental, and vision insurance
- 401(k) with company match
- Flexible spending accounts
- Paid parental leave
- PTO
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
