TEST - DO NOT APPLY - Assistant Manager for Aftermarket Operations - Platte Outlet

Goodwill of Colorado • Colorado Springs, CO

1d • Onsite

About The Position

Goodwill of Colorado is seeking an experienced, high-energy Assistant Manager for our Platte Outlet. This full-time position is eligible for various benefits including Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and voluntary supplemental benefit offerings. Employees also receive paid time off for vacation, sick leave, holidays, floating holidays, jury duty, and bereavement. A retirement plan is available for employees 18 years and older. The position also offers Daily Pay through a partnership with DailyPay. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer, dedicated to helping individuals achieve greater independence through its various programs. The Assistant Manager, Secondary Markets Operations (AMSM) will manage the daily operations of the Outlet Store and Recycling Operations of the Retail Support Center (RSC) in an assistant role, aiming to maximize profits and ensure excellent customer service while upholding the organization's mission and 'Attitude of Gratitude'. The AMSM will also administer all aspects of the recycled and salvageable goods processing system and support the RSC Manager in implementing best practices for processing, storage, and salvage. This role offers an influential and visible opportunity for growth, with immediate training provided to prepare the individual for managing the Outlet Store and Recycling Operations effectively and efficiently.

Requirements

• A High school diploma or equivalent is required.
• At least two (2) years’ experience in retail sales.
• At least two (2) years’ proven experience in employee supervision, employee on-the-job training, administrative functions, customer relations, and general store operations is required.
• Administrative functions, customer relations, cash register operations, and general office applications are required to include record-keeping skills and computer knowledge.
• Working knowledge of point-of-sale systems is a must.
• Knowledge in Word processing and computer input.
• Ability to not only use a computer, but to help employees use one also.
• High-energy, critical thinker, with strong organization skills to manage people and scheduling, and the ability to work within a deadline-pressured environment.
• Must be a creative, independent thinker with strong attention to detail.
• Must possess ability to communicate effectively with customers, staff, peers, and subordinates.
• Provide excellent customer service.
• Must have ability to work with individuals with disabling conditions.
• Must have strong work ethic, be a self-starter, problem-solver, and team player.
• Must be adaptable and dependable.
• Must be an advocate for our mission and values.
• Must have ability to understand and follow all Goodwill of Colorado safety standards and guidelines, and to read, comprehend, and follow Goodwill of Colorado Employee Handbook, departmental manuals, and all numbered or supplemental policies.
• Must maintain confidentiality.
• Must be able to work varied schedules to include weekdays, weekends, evenings, and holidays. Work any hours necessary to provide complete store coverage and supervision.
• Must have own transportation and be reachable after hours.
• Qualified candidates must be 21 years of age and have no major traffic violations for previous 3 years (for driving/insurance purposes).
• Must have reliable transportation; must also be able to operate company vehicle.

Nice To Haves

• A College degree is preferred.
• Preferred experience in recycling and salvage material sales.
• Possess knowledge of distribution systems.
• One (1) years’ experience in thrift store retail operations is desirable.
• One (1) year safety-oriented background is a plus.
• Proficiency in Microsoft Office preferred.
• Warehouse/Recycling knowledge, forklift experience preferred but not required.

Responsibilities

• Stock, pull, load/unload merchandise, check prices, clean and straighten the Outlet Store, ensuring the Store’s appearance is always at its best. Operate a cash register. Able to run and train on the use of the tipper for the boats and drive a forklift.
• Hire, supervise, and discipline staff assigned to the department. Conduct personnel interviews. Conduct employee evaluations and present them to employees prior to the due date. Train all department personnel in proper sorting and handling of all material. Schedule staffing to accommodate special and seasonal requirements.
• Increase the effectiveness of our mission efforts by creatively motivating and empowering staff to perform to their highest potential. Provide leadership, training, and support to all subordinates in all areas. Ensure continuity of operations at all levels. Ensure open communication. Ensure intensive training of newly assigned personnel and provide frequent refresher training throughout the department, with special emphasis on safety, maximization of department’s sorting potential. Evaluate all employees and assess deficiencies to develop peak performance.
• Promote harmony within and between all employees under their supervision. Consistently apply and implement Goodwill of Colorado policies and procedures to protect Goodwill of Colorado from legal liability. Report any situation to the Secondary Markets Manager that may require attention or action. Provide recommendations and workable solutions whenever possible.
• Works with the Shift Supervisors to ensure that all clerical, administrative and operational duties, and procedures are accomplished timely and accurately, be able to perform all functions necessary to open and close the store, assist the Secondary Markets Manager in preparing the annual budget.
• Works with the Supervisor, Recycling, to increase the efficiency of our recycling operations through effective organization and management of processes and activities, as well as by diligent coaching and development of our recycling staff.
• Helps to ensure a member of the store staff participates as a member of the Goodwill Safety Committee.
• Implement procedures in safety and security; respond to all alarm and police calls.
• Work cooperatively with all department heads to ensure the most effective and efficient handling of donated goods.
• Other duties as assigned.

Benefits

• Medical
• Dental
• Vision
• Short Term Disability
• Life/Accidental Death and Dismemberment
• Flexible Spending Accounts
• Long Term Disability
• Voluntary supplemental benefit offerings
• Paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave
• Retirement plan – must be 18 years of age to participate
• Daily Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED