Assistant Manager, Demand Management

Samsung Electronics•Plano, TX

About The Position

The Supply Chain Specialist will manage order fulfillment, inventory allocation, and supply chain operations within Samsung’s TV organization. The position connects Samsung Headquarters, factory operations, planning teams, logistics, and major retail customers. It manages customer orders and inventory across channels including Best Buy, Sam’s Club, Walmart, and PC Richard & Son, while monitoring factory inventory, production schedules, customer demand, purchase orders, transfer orders, and shipment status to support efficient allocation and delivery. The role also manages supply chain exceptions such as unshipped or uncommitted orders, production and inbound delays, customer cancellations, quality-control issues, trailer diversions, and inventory redirection. Through coordination with factory and Headquarters teams, it supports inventory optimization, reduced cross-shipping, aging inventory management, and customer fulfillment.

Requirements

Bachelor’s degree in a related field.
5+ years of experience in supply chain, order management, inventory management, logistics, or a related field.
Experience managing customer orders and inventory within a complex supply chain environment.
Experience working with ERP systems and supply chain management tools.
Strong proficiency in Microsoft Excel and data analysis.
Strong understanding of inventory management, order fulfillment, allocation, and logistics processes.
Ability to manage multiple priorities and time-sensitive operational requirements.
Strong communication and collaboration skills across Factory, Headquarters, Planning, Sales, and Logistics organizations.
Ability to identify supply chain issues, analyze available information, and coordinate corrective actions.
Comfort working in a fast-paced, multifunctional, and multicultural business environment.
Strong attention to detail and system accuracy.
Ability to work independently while coordinating with multiple stakeholders.

Responsibilities

Manage weekly order tracking and fulfillment for major TV retail customers, including Best Buy, Sam’s Club, Walmart, and PC Richard & Son.
Monitor and manage customer purchase orders, order changes, delivery adjustments, corrections, and system discrepancies.
Manage weekly SAMEX factory inventory by reviewing available inventory, production schedules, prior-week orders, quality-controlled inventory, and other supply changes.
Partner with the Planning team to provide factory inventory visibility and support customer allocation and commitment decisions.
Consolidate inventory, production, and customer order data into weekly order tracking files to determine allocation and fulfillment strategies.
Manage aging SAMEX inventory and identify opportunities to improve inventory utilization and reduce aging exposure.
Create manual Purchase Orders to facilitate inventory movement from factory locations to hubs for allocation.
Create and manage standard Transfer Orders between hub locations to optimize inventory positioning and customer fulfillment.
Coordinate responses to supply chain exceptions, including unshipped or uncommitted orders, delays, cancellations, quality-control issues, trailer diversions, and inventory redirection.