Assistant Manager, Consumer Lending (12 month term)

Steinbach Credit Union • Winnipeg, MB

7d

About The Position

Steinbach Credit Union (SCU) is seeking an Assistant Manager, Consumer Lending for a 12-month term. This role involves assisting in the management of the Consumer Lending department, ensuring compliance with all legislation, policies, and procedures. SCU is a large credit union with a member-centric approach, focusing on trust and support in all its dealings.

Requirements

• Completion of Grade 12 education, supplemented by a minimum of two years of post-secondary training and 4–6 years of related experience, or an equivalent combination of education and experience.
• Proven sales experience with a track record of achieving results.
• Strong relationship-building skills, with the ability to establish and maintain effective working relationships with staff and members while fostering a collaborative team environment.
• Demonstrated leadership capabilities, including coaching, mentoring, developing, and motivating employees to achieve performance goals.
• Exceptional organizational skills, with the ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Outstanding communication and interpersonal skills, both written and verbal.

Nice To Haves

• Comprehensive understanding of Credit Union operational policies, procedures, and lending products considered an asset.

Responsibilities

• Support the management of lending and collections operations, including recommending and implementing policy and procedural enhancements within the Consumer Loans department; adjudicate loan applications and address complex issues related to loan files; assist in maintaining effective delinquency control systems.
• Provide leadership and guidance to lending staff, including coaching, mentoring, and supporting professional development to achieve departmental goals.
• Participate in recruitment activities, including interviewing prospective employees and contributing to hiring decisions; assist in identifying training needs and supporting the professional development of departmental staff.
• Contribute to the development of lending sales objectives and marketing strategies to drive departmental growth and member engagement.
• Effectively communicate product and service offerings to promote cross-selling opportunities and enhance member relationships.
• Monitor and analyze lending performance metrics, identifying trends and recommending strategies to improve efficiency and profitability.
• Ensure compliance with regulatory requirements and internal policies, maintaining accurate documentation and audit readiness.
• Foster strong member relationships, providing guidance on lending products and services to meet financial needs.
• Collaborate with other departments to enhance operational efficiency and deliver a seamless member experience.

Benefits

• Competitive annual salary based on skills and experience
• Variable compensation
• Matched pension plan
• Extended medical, dental, vision benefits (100% of premiums paid by SCU)
• Health spending account
• Critical Illness insurance
• Life insurance
• AD&D insurance
• Employee Assistance programs
• Employee Banking benefits (free chequing account, low interest MasterCard, bonus rate on deposit and lending products)
• Opportunities for professional development
• Clothing allowance
• Free parking at all locations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED