Assistant Manager, Claims

Sedgwick•Sun Prairie, WI

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance PRIMARY PURPOSE OF THE ROLE: To oversee technical and operational functions including compliance with company standards and industry best practices; to ensure consistent delivery of quality services; to oversee staffing and training needs; and to oversee budget preparation and profit and loss management. Has direct and/or indirect responsibility for 25 or less colleagues.

Requirements

Eight (8) years of claims management experience or equivalent combination of experience and education required to include one (1) year supervisory experience.
Licenses as required.
excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
leadership/management skills

Nice To Haves

Bachelor's degree from an accredited college or university preferred.

Responsibilities

Oversees internal quality review process and reports monthly.
Assures compliance with client internal controls, audit requirements and service agreement requirements.
Establishes business plan with goals and objectives for assigned clients.
Ensures claims management policies and procedures are followed to assure meeting service standards, state statutes/regulation, disability plan document, industry best practices and client service requirements.
Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
Assists with interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
Provides support, guidance, leadership and motivation to promote maximum performance.
Establishes and maintains client contacts.
Performs other duties as assigned.
Supports the organization's quality program(s).
Travels as required.