Assistant Manager, Board Relations
About The Position
The Assistant Manager of Board Relations partners with the Director of Board Relations and Special Events to cultivate and strengthen engagement with the Museum’s Board of Trustees, the institution’s most important philanthropic and governance constituency. Serving as a key liaison among Trustees, Museum leadership, and internal teams, this role helps deliver a seamless and highly personalized Trustee experience through strategic communications, stewardship, recognition, events, travel coordination and more. Acting as a trusted relationship manager, the Assistant Manager ensures Trustees remain informed, connected, and actively engaged in advancing the Museum’s mission. The role oversees the planning and execution of Board-related activities, including logistics, communications, and documentation, while collaborating across departments to support donor engagement strategies. Through exceptional attention to detail, discretion, and service, the Assistant Manager helps foster meaningful Trustee relationships that strengthen long-term philanthropic support.
Requirements
- Bachelor’s degree or an equivalent combination of education and experience
- 3-5 years of increasing administrative experience supporting senior staff or executives
- Familiarity with Microsoft Office, Tessitura, and Ramp, or similar systems
- Experience engaging with high-level donors and institutional stakeholders
- Strong understanding of Development and best donor engagement practices
- Excellent verbal and written communication skills, strong judgment, and problem-solving abilities
- Exceptional organizational skills and high degree of discretion
- Passion for the Museum’s nonprofit mission and innovative programming
- Commitment to a diversity of backgrounds and voices
Responsibilities
- Serve as the primary liaison between Museum leadership and the Board of Trustees, providing responsive, solutions-oriented support and ensuring timely follow-through on Trustee inquiries and requests.
- Engage with Trustees, donors, government officials, and other key Museum stakeholders with professionalism, discretion, and sound judgment.
- Manage Board and Trustee communications, correspondence, and key deadlines: including invitations, newsletters, briefings, acknowledgments, and personalized outreach; maintain and coordinate updates to the Board Handbook to ensure information remains accurate, current, and accessible.
- Develop and implement individualized engagement and stewardship strategies aligned with Trustees’ interests, philanthropic priorities, and involvement with the Museum.
- Track Trustee participation across Board events, giving, and Museum programs to inform stewardship strategies, identify engagement opportunities, and guide strategic planning.
- Coordinate Board-related events, including orientations, retreats, meetings, private dinners, and social functions, with a focus on hospitality, precision, and discretion.
- Provide concierge-level support to Trustees and prospects by facilitating special access to exhibitions, art fairs, programs, and tailored Museum experiences.
- Plan domestic and international travel for Trustees, donors, and prospects, including air and ground transportation, accommodations, itineraries, reservations, and special requests while delivering a premium experience within established budgets.
- Manage Museum Trustees’ annual giving activity—including dues, patron programs, and gala participation—and coordinate timely, personalized gift reminders and acknowledgments in collaboration with the Development Operations team.
- Collaborate across Development and with the Director’s Office to plan and execute Board and committee meetings, including staffing, hospitality, room preparation, and logistics.
- Maintain accurate and confidential records of Board interactions, preferences, participation, and donor engagement activity in Tessitura.
- Monitor departmental budgets, prepare projections, track and reconcile expenses, and support the cost-effective management of resources.
- Identify and implement improvements to Board Relations systems, workflows, templates, and protocols to increase accuracy, efficiency, and consistency.
Benefits
- Medical, dental, vision and life insurance
- 401(k) Savings Plan and Pension Plan
- Generous paid time off, including annual vacation leave, sick leave, and 13 Museum holidays
- Short-term and long-term disability coverage
- Flexible Spending Accounts (FSAs) & Health Savings Accounts (HSAs) for eligible pre-tax health care, dependent care, and commuter expenses
- Employee Assistant Program
- Free admission to various NYC museums and cultural institutions
- Early access to Museum exhibitions
- Invitations to staff-only programs, tours, and on-site engagement events
- Opportunities to participate in community initiatives and Museum programs
- 40% discount for staff in Museum shops
- 20% discount at Museum café
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
