Assistant Manager (Aquatics and Evening Operations)

McGill UniversityRedlands, CA
CA$63,350 - CA$85,710Hybrid

About The Position

Under the direction of the Manager Wellness Programs and Facility Operations, the Assistant Manager (Aquatics and Evening Operations) manages the planning, delivery, and daily operations of aquatic and recreation programs. Directly supervises AMUSE casuals, scheduling, and provides operational support while ensuring programs are delivered safely, efficiently, and in accordance with departmental policies. Assists with program development, logistics, troubleshooting, and administrative functions.

Requirements

  • First Aid Certified
  • Undergraduate degree or equivalent experience.
  • Minimum of three years of demonstrated experience leading and supervising a large unit of unionized staff.
  • Proven ability to work both independently and collaboratively within a team environment.
  • Excellent communication skills.
  • Proven ability to perform effectively under tight deadlines while managing multiple priorities simultaneously.
  • Confident and adept at thriving in a fast-paced environment, utilizing strong time management and organizational skills.
  • Demonstrated experience working in sport and recreation.
  • Demonstrated ability to navigate seamlessly in Microsoft 360 - Word, Excel, Outlook, PowerPoint.
  • DEC III
  • 3 Years Related Experience
  • Knowledge of English: Level 4 (qualifier) on a scale of 0-4.

Nice To Haves

  • Lifeguarding experience
  • NLS Certified

Responsibilities

  • Supervise a large number of AMUSE aquatic staff (e.g., Lifeguards, Swim Instructors), including recruitment, training, onboarding, scheduling, evaluating, and time approval.
  • Develop aquatics programming as part of the global recreation department plan.
  • Develop the pool schedule and oversee all private lessons at the pool.
  • Develop and enforce pool policies and procedures, including those for private lessons, lifeguard handbook, children lessons, recreational classes, and operational policies/procedures.
  • Serve as a member of the organizing committee for all camps/children’s programming.
  • Assist in the development and management of the aquatics budget.
  • Collaborate with the facilities department for the logistics related to all pool rentals.
  • Ensure the pool and equipment are in good working order and report any issues to the facilities department.
  • Participate in disciplinary meetings as required, alongside HR.
  • Supervise a large number of AMUSE staff (e.g., Instructors, Attendants), including recruitment, training, onboarding, scheduling, evaluating, and time approval.
  • Troubleshoot issues related to recreational programming, including the B2 Gym.
  • Complete administrative tasks such as scheduling of intramural games, updating Intramural Leagues, collecting data and feedback from participants.
  • Assist with emergency procedures/protocols, including building evacuations, lightning policy, medical emergencies, and conflicts between participants.
  • Assist with operations at off-site venues (C4, Le Parc, Lowerfield, Rutherford, etc.), including troubleshooting, staffing, facility-related issues, and evaluating Intramural teams on probation.

Benefits

  • Competitive benefits package (Health, Dental, Life Insurance) (if eligible)
  • Defined contribution pension plan (with employer contribution up to 10%) (if eligible)
  • Group Registered Retirement Savings Plan (RRSP) and Tax Free Savings Account (TFSA)
  • Competitive vacation policy
  • Two (2) personal days
  • Two (2) floating holidays
  • Nine (9) "Summer Fridays" - paid days off between the St-Jean Baptiste holiday and Labour Day
  • Paid time off over the December holiday period
  • Tuition waiver for regular employees and their dependents
  • Up to two (2) days of remote work per week where the position permits
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