Assistant Manager, Alhambra & Special Orders

Richemont•New York, NY

8d•$80,000 - $90,000•Onsite

About The Position

The Assistant Manager, Alhambra and Special Orders provides critical operational and analytical support to the Senior Manager of Alhambra & Marketing Performance. This role is responsible for supporting the Senior Manager in all day-to-day operations involved in nourishing the value of one of the Maison’s icon collections – Alhambra. The ideal candidate will be comfortable with analysis and advanced systems, training and transmission, and supporting the operational needs for the special order service platform leveraged by the Retail network.

Requirements

3+ years of experience in luxury marketing, merchandising, or retail.
Bachelors degree
Advanced technical skills including proficiency in Microsoft Excel (VLOOKUP, Pivot Tables)
Strong working knowledge of Power BI or similar data visualization tools.
Strong organizational skills
Service-oriented mindset for boutique support.
Valid work authorization for employment in the USA.

Responsibilities

Provide logistical and operational support for Alhambra novelty launches, including the preparation of internal training tools, allocation with supply partner, and post-launch quantitative and qualitative data collection.
Manage the day-to-day operations for range and novelty creations.
Support the Product Manager in managing boutique inquiries, rare material support with Retail, and Special Orders.
Generate and distribute weekly sales performance summaries for the Alhambra collection.
Conduct ad-hoc studies on sales trends and client behavior to support monthly animation plans.
Support Sr. Manager to prepare presentations and reports with product novelty and range trend performance insights for monthly HQ calls.
Partner on Alhambra insights for boutique level dashboards that connect qualitative feedback with data driven trends.
Oversee special order operations and serve as the lead for training and systems transition from Varuna to PEGA.
Liaise closely with the Supply Chain team on the allocation and monitoring of Alhambra rare materials, ensuring transparent communication with HQ counterparts and regional leadership.