Assistant Manager: Activities/Recreation - Hourly
About The Position
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Responsible for providing high-end customer service and store support. Assistant manager directly oversees all aspects of operations and day-to-day routine work of indoor activities and pool facilities. Responsible for maintaining business standards and has increased decision-making authority. Assistant Manager acts as a knowledgeable representative of our brand and drives culture inside our retail and rental stores. Fulfills day-to-day work responsibilities for the organization as needed.
Requirements
- Proficient in Microsoft Office applications
- Excellent communications skills both written and verbal
- Minimum 2 years leadership experience
- Knowledge and passion for talent development
- Self-motivated with the ability to multi-task
- Must be a team player and be able to handle fast paced stressful environment
- Possess the desire to offer the highest customer service standards to guests
Nice To Haves
- Familiarity with POS system
Responsibilities
- Managing a team of 2-10 multi-unit employees
- Providing consistent and direct feedback, coaching and guidance to team members.
- Designing, executing and tracking training plans
- Ensuring department and staff have all necessary supplies
- Create a rewarding environment in which to work, generate a team atmosphere
- Protect company assets through loss prevention techniques.
- Communicate ideas or issues with Management
- Manage operational budgets and payroll
- Remain current on new industry products and trends, and demonstrate knowledge of products
- Administrative duties
- Other duties as assigned
Benefits
- Free passes for employees
- employee discounted lift tickets for friends and family
- free ski lessons
- employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
