Assistant Maintenance Technician

Keener Group•Jacksonville, FL

10d•Onsite

About The Position

The Assistant Maintenance Technician works with the Lead Maintenance Technician to maintain the physical integrity of the community and provide a safe, secure, and comfortable environment for residents, visitors, and staff. The role carries out assigned work safely, supports preventive maintenance and service requests, and may assume non-budget-related maintenance responsibilities under the Community Manager’s direction when the Lead Maintenance Technician is absent. Employees must be trained in their duties and in Keener policies and procedures before working. This is a non-exempt position eligible for overtime. The technician performs minor maintenance, repairs, make-ready work, inspections, and grounds upkeep across residential buildings and community amenities. Work may involve electrical and plumbing systems, HVAC, appliances, water heaters, irrigation, flooring, roofing, lighting, doors and windows, locks, pool areas, and related equipment. The position also includes resident and vendor service, reporting major repairs and unsafe conditions, maintaining tools and supplies, documenting service calls, and following company, OSHA, EPA, ADA, Fair Housing, and other applicable requirements. The job requires at least one year of property maintenance or equivalent experience, a high school diploma or equivalent, a score of at least 70% on the Service Technician Qualification Test, and working knowledge of the listed maintenance areas. The employee must be able to use hand and power tools, maintenance equipment, and testing devices; work outdoors in varying conditions; travel locally to obtain supplies; work at least 40 hours per week; be available on weekends as circumstances warrant; and participate in a rotating on-call schedule for emergencies. A valid driver’s license and automobile insurance are required.

Requirements

At least one year of experience in property maintenance or an equivalent field.
High school diploma or equivalent.
Score of 70% or greater on the Service Technician Qualification Test.
Working knowledge of electrical systems, appliances, plumbing, carpentry, plastering, pool systems, drywall repair, painting, and HVAC.
Ability to operate small hand tools and power tools.
Ability to use voltmeters, am probes, hand saws, skill saws, drill motors, saber saws, pressure washers, a golf cart, a key machine, and a pool filtering system.
Knowledge and safe-use skills for hand tools, power tools, user-moved aids, mechanical equipment, and measuring and testing devices.
Availability to work at least 40 hours per week, weekends as circumstances warrant, and a rotating on-call schedule for emergencies.
Valid driver’s license and automobile insurance coverage.
Ability to travel using personal transportation to obtain parts and supplies and to respond to assigned-property emergencies.
Ability to perform the physical activities described, including frequent bending, climbing stairs and ladders, reaching, gripping, fine finger work, and lifting or carrying supplies and equipment. Items over 50 pounds must be lifted with assistance from one or more people.
Ability to work indoors and outdoors in varying conditions and occasional exposure to paint fumes, solvents, and adhesives.
Ability to apply logical thinking to define problems, gather information, establish facts, draw conclusions, and take appropriate action; ability to communicate effectively with people of varied backgrounds.
Ability to comply with company policies, supervisory instructions, and job-related changes or assignments.

Responsibilities

Conduct business in accordance with company policies and procedures and applicable state and federal laws, including OSHA, ADA, and Fair Housing requirements.
Follow applicable laws and EPA and OSHA requirements for storage and management of hazardous materials.
Monitor apartment and community conditions, promptly report unsafe conditions, and initiate corrective action.
Perform routine preventive maintenance and process work orders on company buildings and equipment as directed by the Lead Maintenance Technician or Community Manager.
Inspect and maintain tools, perform work-area cleanup, follow safety procedures, and keep storage areas locked when not in use.
Diagnose and perform minor maintenance and repairs on electrical and plumbing systems, HVAC, appliances, water heaters, irrigation, stairs, gates, fences, flooring, roofing, lighting, doors, windows, locks, boilers, pool areas, and other listed property components.
Inspect apartments and complete required make-ready repairs and services before resident occupancy, meeting quality standards.
Perform work with resident satisfaction in mind and support strong resident satisfaction results for move-ins, work orders, and pre-renewal surveys.
Report major repairs and requisitions to the Lead Maintenance Technician and Community Manager.
Change locks and make keys when requested.
Clean dumpster areas, breezeways, and building exteriors when requested; help keep grounds neat and free of litter by raking, sweeping, or shoveling as needed.
Maintain an on-call report and log of service calls.
Move heavy appliances and equipment between storage and apartments as needed, and help move abandoned furniture or appliances to the dumpster.
Track spare-parts and supply inventory and notify the Lead Maintenance Technician of shortages.
Promote the Keener Cares culture and provide superior service to coworkers, residents, and vendors.
Become familiar with annual company strategic goals and work toward accomplishing them at the site level.
Use required safety equipment, complete monthly safety courses, report unsafe conditions and incidents, and ask the Lead Maintenance Technician about safe procedures when uncertain.
Perform additional duties and assignments requested by the Lead Maintenance Technician, Community Manager, Regional Director, or President of Operations, including cross-training as needed.