Assistant Maintenance Manager

RPM Living•Franklin, TN
•Onsite

About The Position

The Assistant Maintenance Manager maintains and enhances the value of the assigned community and assumes the Maintenance Manager’s responsibilities when that manager is unavailable. The role is based on site and includes outdoor work and exposure to the elements, as well as possible work in confined spaces, at heights, and in potentially hazardous areas. A flexible schedule is required, with weekday, night, and weekend hours, including Saturdays and Sundays, as needed to meet business needs. The position requires troubleshooting and repairing a range of property maintenance issues, completing and documenting work orders, conducting preventive maintenance, and helping maintain property safety, cleanliness, and regulatory compliance. The anticipated pay range is $31 per hour, plus monthly bonuses and a competitive benefits package.

Requirements

  • One year of multifamily maintenance experience and/or training, or a combination of education and experience.
  • EPA certification.
  • Basic skills in Microsoft Office Suite.
  • Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
  • Ability to push or pull items, reach overhead, bend, stoop, or kneel as required.
  • Manual dexterity and ability to grasp tools.
  • Ability to see well enough to perform inspections, read blueprints and schematics, and read computer screens.
  • Ability to hear and understand verbal communications in person and over the phone or computer, and to detect sounds such as machinery noises or alarms.
  • Ability to occasionally lift or carry items weighing up to 50 pounds; heavier items may be lifted with assistance or equipment.
  • Ability to operate maintenance tools, including power tools, ladders, and lifts, and to use a computer and other office equipment.
  • Ability to work a flexible schedule that includes weekdays, nights, and weekends as needed.

Nice To Haves

  • High school diploma or GED.
  • CPO certification.
  • Valid driver’s license.

Responsibilities

  • Coordinate prompt responses to emergency on-call and after-hours maintenance assignments.
  • Complete work orders and maintenance tasks within 24–48 hours and update records in the computer system.
  • Address pending tasks and set clear expectations for completion.
  • Document maintenance activities and communicate clearly with residents, team members, and supervisors, including status updates and explanations of ongoing work.
  • Troubleshoot, diagnose, and repair issues involving HVAC, electrical, plumbing, pools, flooring, carpentry, drywall, and exterior maintenance.
  • Perform sheetrock repairs to maintain the community’s appearance and structural integrity.
  • Comply with company and regulatory policies, including OSHA regulations and safety and environmental laws.
  • Collaborate with maintenance team members, other departments, and external contractors to support property maintenance and teamwork.
  • Conduct preventive maintenance to help avoid potential issues and uphold property quality.
  • Assess property safety and cleanliness standards, ensuring regulatory compliance and supporting resident well-being.
  • Report supply needs to the Maintenance Manager and/or Community Manager and maintain shop organization.
  • Assume the Maintenance Manager’s responsibilities during that manager’s absence, maintaining continuity of operations and decision-making.

Benefits

  • Weekly pay for associates working onsite at an apartment community.
  • Comprehensive healthcare coverage for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging initiatives and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
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