Assistant Maintenance Manager

Cushman & Wakefield•Wilmington, MA

26d

About The Position

As an Assistant Maintenance Manager (AMM), you will oversee maintenance operations at a single site, ensuring the reliability and performance of engineering assets. The role supports a safety-first culture, operational excellence, team development, and the shared goals of C&W Services and its client. The AMM reports to the Maintenance Manager (MM) or Regional Maintenance Manager (RMM). The position leads preventive and predictive maintenance, monitors operational and safety performance, supervises and develops maintenance technicians, coordinates with site Operations and leadership, and supports administrative processes such as training compliance, CMMS data accuracy, inventory, warranty claims, and budget compliance. The role requires flexibility to work all shifts, including weekends and holidays as operational needs require, and involves physical work in warehouse environments.

Requirements

At least 3 years of experience in a management role overseeing maintenance teams and multi-site operations.
Demonstrated leadership, commitment to safety, and effective communication skills.
Proficiency in preventive and predictive maintenance and repairs on electrical and mechanical equipment, performed to established standards.
Flexibility to work all shifts, including holidays and weekends, as required by operational needs.
Ability to lift up to 50 lbs., crouch, kneel, bend, and reach as needed to install, move, or maintain equipment.
Ability to perform tasks while wearing required Personal Protective Equipment, including items such as a hard hat, face mask, face shield, and composite toe shoes.
Ability to walk 6–12 miles daily, climb stairs, or navigate multiple floors to facilitate work across sites.
Ability to perform duties in fluctuating temperatures and varying warehouse environments.
Ability to type on a computer for 1–2 hours per day.

Nice To Haves

Bachelor’s degree in Industrial Maintenance, Engineering, Management, or a related field, or at least 5 years of relevant management experience.
Certification in maintenance management or reliability, such as CMRP or PMP.
Expertise with conveyor systems and robotics used in logistics and fulfillment centers.

Responsibilities

Champion a safety-first culture by ensuring compliance with safety protocols, completion of safety training, and regular safety audits.
Oversee safety metrics, including the Safety Leadership Index and Good Catch/Near Miss reporting, and ensure timely incident resolution.
Address safety concerns and collaborate with Regional Safety Specialists and site leaders on corrective actions and safety milestones.
Lead preventive and predictive maintenance programs to ensure equipment reliability and minimize downtime.
Monitor and achieve KPIs, including PM/PdM completion rates, high-severity breakdown resolution, and Overall Equipment Effectiveness (OEE).
Ensure timely work-order completion and effective tracking of Site Issue Management (SIM) tickets.
Supervise and support maintenance technicians while fostering a collaborative and inclusive team environment.
Conduct regular one-on-one meetings and team huddles, align the team with site objectives, and coach employees on skill development.
Collaborate with the Maintenance Manager to identify high-potential employees and create structured development plans.
Serve as the on-site point of contact for maintenance-related issues and align RME and Operations teams.
Participate in daily site meetings to communicate goals, share updates, and address operational challenges.
Provide feedback to site leadership and recommend continuous improvements to enhance performance and satisfaction.
Ensure 100% compliance with required training completion.
Maintain accurate and timely data in the CMMS and ensure alignment with dashboard metrics.
Support inventory health, warranty claims, and budget compliance to optimize site maintenance operations.

Benefits

Medical, dental, and vision insurance, plus life and AD&D insurance and disability insurance.
Wellness programs, employee assistance programs, and access to virtual healthcare for employees and their families.
Paid parental leave and emergency backup care.
Paid time off, sick time, and holidays.
401(k) matching with immediate vesting.
Optional critical illness, accidental, and hospital indemnity insurance.
Commuter benefits, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).
Auto and home insurance, legal benefits, identity theft protection, and pet insurance.
Training, development, and advancement opportunities.
Weekly pay.
Paid and unpaid time away from work.
Flexible benefits for growing families.