Assistant Maintenance Manager - VVTA

Keolis Canada•Hesperia, CA

5d•$95,000 - $103,000•Onsite

About The Position

The Assistant Maintenance Manager plays a crucial role in ensuring the smooth operation of the maintenance department, particularly during second and third shifts. This position provides leadership continuity in the absence of the Maintenance Manager, interacts with various supervisors and staff, and is responsible for skills assessment, training development, and monitoring employee progress. The role involves direct communication across shifts, root cause analysis for road calls, and ensuring service availability and quality inspections are met. Additionally, the Assistant Maintenance Manager manages scheduling, diagnostics, prioritization of job assignments, and oversees maintenance administrative requirements. Safety is paramount, requiring adherence to OSHA and company policies, ensuring compliance with safety training, and maintaining safety equipment and tooling. The position also involves client interaction, KPI monitoring, and contributing to departmental conformance with contractual requirements. Fleet management includes meeting out-of-service targets, managing warranties, and supporting audits. The PM program requires planning, directing, and ensuring compliance with periodic inspections. People management involves providing leadership, conducting performance evaluations, identifying training needs, and fostering open communication. Facility and equipment oversight includes providing input on projects, directing maintenance and repair, and ensuring a clean and safe operating condition. Material and vendor interaction is also part of the role, along with managing parts inventory. Data management involves directing service writers and ensuring CMMS operating systems are properly managed and updated in real-time. The Workshop Process section outlines the need to ensure compliance with production plans, monitor rescheduled repairs, perform root cause analysis, assign jobs based on skill, conduct Gemba Walks, monitor troubleshooting, establish standard repair times, perform QA inspections, manage scheduled maintenance, and prioritize driver inspection reports.

Requirements

Proficient in MS Office Suite of products (Outlook, Excel, Word, and Power Point).
2 years prior fleet maintenance experience.
Min 6 months prior supervisory experience.
Trapeze Fleet Focus or similar workflow and/or inventory tracking program
General web interface program(s)
Proficient verbal and written communication skills
Must possess a High School Diploma or equivalent

Responsibilities

Continuity in leadership in Maintenance Manager absence
Additional Leadership and interaction with all shift supervisors including utility and service writers
Skills assessment of current staff
Direct interaction with corporate training team
Identify and develop training curriculum based on skills assessment.
Monitor employee development progress and next course of training needs.
Direct communication across all shifts
Root cause analysis on road calls identifying corrective actions/action planning for continuous improvement.
Accountability on 2nd and 3rd shifts to ensure service peak availability requirements are met.
Accountability on 2nd and 3rd shifts ensures quality inspections are completed.
Accountability scheduling, diagnosing, and prioritizing job assignments and monitoring estimated repair times during 2nd and 3rd shifts
Accountability on 2nd and 3rd shifts ensuring all maintenance admin. Requirements are managed and updated timely and accurate.
Ensure all OSHA and company Safety policies and procedures are adhered to by all team members/visitors.
Ensures all company and regulatory safety training compliance.
Ensure all required safety equipment/PPE is inspected and available.
Ensure all equipment and tooling is inspected and maintained.
Interact with client personnel during second and third shift
Serves as a member of the Management Team and if required will participate in Client meetings policy/planning development; assures departmental conformance to the Contractual Requirements managing Client values, goals, and objectives.
Assuming all responsibilities of the Maintenance Manager during their absence.
Identify and monitor contractual KPI.
Communicate performance and Improvement plans regularly with Maintenance/Utility supervisors and staff.
Ensures Out of service targets are met on 2nd and 3rd shifts.
Manages vehicle / parts warranty.
Supports third party audits and inspections.
Plans directs and ensures compliance with scheduled/ periodic inspections of vehicles with maintenance /utility supervisors during 2nd and 3rd shifts with zero safety related items being rescheduled.
Provides input to Maintenance Manager on revisions based on operational needs.
Ensure QA requirements are met on 2nd and 3rd shifts, review results with supervisors and share with the team.
Provide leadership and direction to 2nd and 3rd shift maintenance and utility supervision and departmental staff to include coordinating work; coordinating work with external agencies; prioritizing and assigning work.
Conduct performance evaluations / skills assessments; ensuring that employees follow policies and procedures and making hiring, termination, and disciplinary decisions and recommendations.
Identify and provide/scheduled training needs based on skills assessment review with Supervisors.
Coordinate identified training needs with Corporate Training Team, developing training curriculum based on assessment review. Monitor training progress and skillset development.
Review and communicate training progress and skills development with Supervisors, employees and Corporate Training Team and assess next course of action.
Ensure open and transparent communication with staff/ Communicates and provides frequent updates to Operations/Dispatch and Maintenance / Utility supervision during 2nd and 3rd shifts.
Provide input to Maintenance Manager on union related issues.
Ensures daily Team Communication is conducted Provide weekly Trend Analysis/Feedback on KPI performance during 2nd and 3rd shifts.
Provides input to Maintenance Manager related to facility projects, organizes, and directs the maintenance and repair of all equipment, facilities, and grounds; Manages scheduled/ periodic inspections of Facilities and grounds, tooling and equipment operated.
Ensure facility and shop equipment are clean, organized and in safe operating condition during the 2nd and 3rd shifts.
Interact with vendors as needed during the 2nd and 3rd shift.
Monitor vehicles waiting for parts to ensure timely repairs when the parts are delivered.
Ensure all warranty and core parts are tagged and returned to the parts dept.
Ensures parts inventory is secured and access is controlled during the 2nd and 3rd shift.
Directs and monitors service writer Ensure CMMS operating systems (RTA, Transit Check, Trans Trac, etc..) and maintenance administrative requirements are managed properly and updated in real time during 2nd and 3rd shifts.
Ensure work orders are complete and accurate to include Complaint, Cause and Correction detail information, and each workorder line is allocated using the appropriate VMRS coding for the job performed.
Ensure 100% KIHM compliance and participation across all shifts.
Monitor Weekly Production Plan progress, adjust as necessary to maintain vehicle availability as per contractual/ client requirements.
Review and monitor daily rescheduled repairs that were waiting on parts, PM follow up etc... and schedule for completion to minimize down time.
Perform root cause analysis on road failures and develop corrective actions to address fleet performance issues.
Assigns jobs according to skillset to maximize quality and efficiency.
Monitor shop activities conducting Gemba Walks
Monitor and assist with troubleshooting and diagnostics.
Establishes and monitors Standard repair times for jobs assigned.
Perform QA inspections, and ensure Quality / compliance is adhered to for PMI, Road Call and Repairs
Manage compliance with scheduled maintenance service intervals and Utilities BI- annual detailing of the vehicles. Ensures Daily vehicle cleaning standards are met for the next day’s service.
Manage and prioritize/schedule Driver inspection reports daily and timely.