Assistant Maintenance Manager

PCI Municipal Services•Virginia Beach, VA

15d•$50,000 - $60,000•Onsite

About The Position

The Assistant Maintenance Manager supports the Maintenance Operations Manager in running parking maintenance and day-to-day operations across Town Center and the Oceanfront. The role handles client and customer parking requests, manages Town Center vendors and administration, and helps keep facilities safe, clean, and well run through inspections, training, and performance tracking. As a primary contact for staff, stakeholders, and guests, the manager represents PCI Municipal Parking and the City of Virginia Beach with professionalism and strong customer service.

Requirements

At least 2 years of parking experience.
At least 2 years of management experience.
At least 3 years of custodial or maintenance experience, including 1 year of supervisory experience; equivalent training and experience considered.
Valid driver's license and acceptable driving record.
Knowledge of parking operations and preventive maintenance practices.
Ability to use hand and power tools safely.
Sound judgment, problem-solving ability, attention to detail, and composure under pressure.
Proficiency in Microsoft Office and Google email/calendar.
Comfort using radios and operational software.
Availability for special events, emergencies, weekends, holidays, and extended hours as needed.

Nice To Haves

PTMP/CPP or comparable parking-industry certification.

Responsibilities

Lead daily operations for maintenance, enforcement, ambassador, and supervisor teams, including shift coverage, briefings, and priorities.
Set consistent operating practices across facilities and resolve staff and guest concerns promptly.
Prioritize, assign, and track preventive and corrective work orders based on urgency and staff availability.
Inspect garages, lots, and equipment; document deficiencies and follow repairs through to completion.
Maintain tools, supplies, and the vehicle fleet; coordinate with vendors and the Maintenance Operation Manager.
Identify and correct hazards to employees and the public, and escalate urgent issues.
Ensure timely reporting of incidents, claims, and work-related injuries according to triage procedures.
Track and report KPIs for maintenance completion, staffing, and service quality.
Handle client and customer parking requests and manage Town Center vendors and administration.
Use inspections, training, and performance tracking to support safe, clean, and well-run facilities.
Represent PCI Municipal Parking and the City of Virginia Beach professionally and provide strong customer service to staff, stakeholders, and guests.