Assistant Maintenance Manager

ConcordRENTS•Daytona Beach, FL
•$22 - $24•Onsite

About The Position

The Assistant Maintenance Manager helps maintain community amenities and apartment interiors, prepares apartment homes for new residents, and keeps occupied apartments and the property grounds in good condition. The role performs a broad range of repairs and preventive maintenance involving painting, carpentry, plumbing, electrical, appliance, and HVAC systems, as well as landscaping and irrigation. It also supports resident service needs through clear, caring communication and timely, solutions-oriented work. The position requires working independently, using industry technology, and maintaining accurate service records and documentation. The employee may be required to be available for on-call duty, nights, and weekends. Pool service may require Certified Pool Operator certification. EPA certification (Universal or both Type I and Type II) is required at hire or must be obtained through company-provided training within six months of hire.

Requirements

  • High school diploma or GED equivalent.
  • Applied trades training in a specialized occupation, including knowledge of mechanics, electrical systems, HVAC systems, and plumbing.
  • More than three years of experience; must be fully familiar with required techniques, equipment, systems, documentation, and work routines.
  • Ability to use mathematics and analyze complicated drawings, manuals, and schematics.
  • Ability to use precision measuring instruments such as A/C gauges, digital scales, and electrical testers.
  • Ability to speak, read, and write English for safety and productivity reasons.
  • Experience with painting, plumbing, electrical work, appliance repair, and carpentry.
  • Knowledge to identify and address landscaping deficiencies and ability to troubleshoot and perform irrigation repairs.
  • Ability to address residents’ customer-service needs through clear and caring communication.
  • Ability to work independently with a sense of urgency and a solutions-oriented approach.
  • Willingness and ability to learn industry technology.
  • EPA certification (Universal or both Type I and Type II) at hire or obtained through company-provided training within six months of hire.
  • Certified Pool Operator (CPO) certification may be required to service pools.

Responsibilities

  • Use checklists, schedules, service requests, logs, contracts, warranties, and instructions to complete work.
  • Track service requests in the computer system, update their status, close completed orders, and investigate overdue requests.
  • Maintain current and accurate records and documentation, including EPA logs, MSDS sheets, smoke detector records, asset inventory, fire logs, compactor logs, and pool logs.
  • Check warranty information and ensure covered repairs meet warranty requirements.
  • Maintain spare-parts inventory; requisition supplies, materials, and parts as needed and store them according to procedures and standards.
  • Conduct and document move-in and move-out inspections; orient new residents to apartment appliances and answer questions.
  • Respond to apartment punch lists and prepare homes for move-in, resolving checklist items.
  • Determine repair, material, and supply needs and perform repairs to flooring, walls, countertops, fixtures, fans, windows, doors, appliances, and mechanical, electrical, plumbing, or HVAC systems.
  • Respond to resident- or staff-reported maintenance issues, assess required repairs and materials, and notify the supervisor when outside contractors are needed.
  • Monitor outside contractors and maintenance staff to ensure work meets quality and safety standards.
  • Prepare surfaces and paint interior and exterior surfaces and fixtures, including apartments, amenity areas, compactor areas, signs, gates, and other assigned property features.
  • Caulk, patch, and repair drywall and stucco; select appropriate coatings and colors and complete full-surface painting or touch-ups to aesthetic standards.
  • Maintain grounds and assigned areas by picking up trash, emptying bins, cleaning and sanitizing compactors, and cleaning building exteriors, stairs, breezeways, sidewalks, and other areas.
  • Clean pool and deck surfaces, remove debris, and check and treat pool water with prescribed chemicals under supervision or when certified.
  • Check and repair irrigation systems; rake recreation areas and straighten signs and poles.
  • Perform preventive maintenance, including changing filters and light bulbs, checking smoke detectors and replacing batteries, conducting damage inspections, completing routine plumbing repairs, and updating the exterior light map.
  • Move appliances and remove discarded belongings and trash from vacant apartments as needed; make keys as directed.
  • Clean and maintain golf carts and report damage or service needs.
  • Respond to maintenance-related inquiries from staff and residents.
  • Complete special projects that improve property aesthetics, safety, or quality, such as installing lighting, repairing fences, building shelving, and moving or installing equipment.
  • Notify the supervisor of safety hazards, property damage, unsightly grounds, and low supplies; process requisitions as required.
  • Be available for on-call duty, night work, and weekend work.

Benefits

  • 16 days of paid time off in the first year.
  • 7 paid holidays in the first year.
  • 401(k) program with up to $5,250 in company match annually, including a 150% match on the first 3% contributed and a 50% match on contributions between 4% and 10%.
  • Rental discounts of 20% for all full-time team members and 50% for resident maintenance positions.
  • Eligibility to participate in performance and role-specific bonus programs.
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