Assistant Maintenance Manager

Cushman & Wakefield•Seattle, WA
•Onsite

About The Position

As a Regional Assistant Maintenance Manager (RAMM), you will manage maintenance operations across multiple delivery station sites in Washington and Montana. Reporting to the Maintenance Manager (MM) or Regional Maintenance Manager (RMM), you will oversee operational excellence, safety initiatives, collaboration across locations, performance optimization, leader development, and client relationships. The role oversees up to six delivery station sites. It includes maintaining reliable equipment through preventive and predictive maintenance, monitoring operational metrics, coordinating corrective actions, developing maintenance teams, supporting site launches, and maintaining accurate administrative records and dashboards. The position requires flexibility to work all shifts, including weekends and holidays, as operational needs require, and involves travel between assigned sites.

Requirements

  • At least 3 years of management experience overseeing maintenance teams and multi-site operations.
  • Strong leadership, commitment to safety, and effective communication skills.
  • Proficiency in preventive and predictive maintenance and in repairing electrical and mechanical equipment to established standards.
  • Flexibility to work all shifts, including weekends and holidays, as required by operational needs.
  • Ability to lift up to 50 pounds; crouch, kneel, bend, and reach; and use aerial lifts or ladders as needed.
  • Ability to wear required Personal Protective Equipment, including items such as a hard hat, face mask, face shield, and composite toe shoes.
  • Ability to walk 6–12 miles daily, including climbing stairs or navigating multiple floors.
  • Ability to work in fluctuating temperatures and varying warehouse environments, and type on a computer for 1–2 hours per day.
  • Ability to drive up to 6 hours per day between assigned locations, often traveling across multiple sites.

Nice To Haves

  • Bachelor’s degree in Industrial Maintenance, Engineering, Management, or a related field, or at least 5 years of relevant management experience.
  • Advanced degree in Engineering or Business Administration.
  • Certification in maintenance management or reliability, such as CMRP or PMP.
  • Expertise with conveyor systems and robotics used in logistics and fulfillment centers.
  • Experience with Amazon RME processes, safety standards, and operational metrics.

Responsibilities

  • Promote a safety-first culture across assigned sites and ensure compliance with safety protocols, training, and audits.
  • Champion safety metrics, including the Safety Leadership Index and Good Catch/Near Miss reporting, and support consistent safety practices.
  • Collaborate with Regional Safety Specialists to address safety challenges and implement site-specific corrective actions.
  • Oversee preventive and predictive maintenance programs to improve equipment reliability and reduce downtime.
  • Monitor and analyze KPIs, including PM/PdM completion rates, high-severity breakdown resolution, and Overall Equipment Effectiveness (OEE).
  • Coordinate timely resolution of Site Issue Management (SIM) tickets and follow through on Permanent Corrective Actions (PCAs) and Root Cause Analyses (RCAs).
  • Manage maintenance operations across up to six delivery station sites, ensuring consistent execution and alignment with client and company goals.
  • Serve as the primary point of contact for maintenance activities, coordinating site teams and regional leadership.
  • Communicate priorities and expectations to site leaders and align operations with company objectives.
  • Supervise and support maintenance technicians, fostering a collaborative and inclusive team environment.
  • Conduct regular one-on-one meetings and team huddles, and coach employees on skill development.
  • Work with the RMM or MM to identify high-potential employees and create development plans.
  • Liaise between site leadership, RMMs, and Operations to support communication and address site-specific needs.
  • Support site launches by coordinating training, setup, and transitions.
  • Partner with site leaders to identify and implement process improvements that advance operational efficiency and client satisfaction.
  • Monitor completion of required team training courses.
  • Maintain data accuracy in systems, verify timely submission of timesheets and expense reports, and oversee inventory health across sites.
  • Ensure alignment with regional dashboards and provide performance metric updates to leadership.

Benefits

  • Medical, dental, vision, life and AD&D insurance, and disability insurance, with benefits described as starting on the first day.
  • Wellness programs, employee assistance programs, and virtual healthcare access for employees and their families.
  • Paid parental leave and emergency backup care.
  • Paid time off, sick time, and holidays.
  • 401(k) match with immediate vesting.
  • Optional critical illness, accident, and hospital indemnity insurance.
  • Commuter benefits, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).
  • Auto and home insurance, legal benefits, identity theft protection, and pet insurance.
  • Training, development, and advancement opportunities.
  • Weekly pay.
  • Paid and unpaid time away from work and flexible benefits for growing families.
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