Assistant Luxury Travel Advisor - Rate Travel

Guaranteed RateChicago, IL
$45,000 - $50,000Remote

About The Position

Rate Travel, a division of RATE Mortgage, is a new luxury travel agency focused on creating bespoke, high-end travel experiences for discerning clients worldwide. We aim to be a premier luxury travel agency specializing in bespoke, high-end travel experiences for discerning clients worldwide. Our brand is built on exceptional service, insider access, and thoughtfully curated journeys that redefine luxury travel, paired with carefully curated content available to its members. We are looking for a detail-oriented and service-driven Assistant Luxury Travel Advisor to support the creation of seamless, high-end travel experiences for an elite clientele. This role is ideal for someone early in their luxury travel career who is eager to learn, highly organized, and passionate about delivering exceptional service behind the scenes.

Requirements

  • 1–3 years of experience in travel, hospitality, or a high-touch service role
  • Strong organizational skills and meticulous attention to detail
  • Excellent written and verbal communication skills
  • Ability to manage multiple tasks and deadlines in a fast-paced environment
  • Interest in luxury travel and global destinations
  • Proficiency in Microsoft Office or Google Workspace

Nice To Haves

  • Experience with travel booking tools is a plus
  • Proactive, resourceful, and eager to learn
  • Takes pride in getting the details right and understands that small touches can elevate a client’s entire experience
  • Team player who thrives in a collaborative environment
  • Motivated to grow into a full Travel Advisor role over time

Responsibilities

  • Work closely with Senior Travel Advisors to bring complex itineraries to life.
  • Research destinations, hotels, and experiences.
  • Prepare polished client proposals.
  • Assist with bookings for flights, accommodations, dining, and activities.
  • Manage confirmations and track deadlines.
  • Ensure every detail is accurate and aligned with client preferences.
  • Support pre- and post-travel logistics, including drafting travel documents and reconfirming reservations.
  • Monitor itinerary changes and assist with any issues that arise during travel.
  • Maintain clear internal communication and keep systems up to date.

Benefits

  • Competitive salary with growth potential
  • Mentorship from experienced luxury travel professionals
  • Exposure to top-tier travel partners and global destinations
  • Opportunities for training and industry development
  • A supportive, team-oriented culture focused on excellence
  • Eligibility to participate in a company-sponsored 401(k)
  • Vacation benefits
  • Eligibility for medical, dental, vision, and prescription drug benefits
  • Flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
  • Life insurance and death benefits
  • Critical care insurance
  • Personal accidental insurance
  • Commuter benefits
  • Pet insurance
  • Certain time off and leave of absence benefits
  • Well-being benefits (e.g., employee assistance program)
  • Other supplemental benefits (e.g. legal planning assistance; identity theft protection; wellness resources)
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