Assistant Location Manager (DC Location)

ARTECHOUSE•Washington, DC

7d•$55,000 - $65,000•Onsite

About The Position

ARTECHOUSE is looking for an Assistant Location Manager to join our team. The ideal candidate will be a highly organized and self-motivated individual with great ability in leading teams and building processes, as well as an extensive experience in overseeing private events and managing live events. A background in hospitality and management within a fast-paced, customer-oriented environment is essential. You are a dependable professional with a strong foundation in leadership and customer service. Your experience includes managing teams and a solid understanding of event coordination and venue management. You possess a flexible schedule to work evenings, weekends, and non-traditional hours to support private events and live programming and are eager to inspire and motivate your team.

Requirements

Proven experience managing competing tasks, priorities, and deadlines while completing projects on time and within budget.
Experience overseeing teams of up to 25 individuals.
Excellent communication, interpersonal, and written skills.
Highly organized and proactive in approach.
Ability to lift, bend, and transport merchandise weighing up to 50 lbs.
Experience in daily operations and special event management.
Experience managing vendor and contractor relationships for facility maintenance and repairs.
Capacity to learn new systems and technologies quickly.
Demonstrated ability to lead by example and foster a collaborative team atmosphere.
Ability to stand, walk, talk, and hear throughout shifts. Regularly lift and/or move up to 25 pounds, with the capacity to lift up to 50 pounds when required.
Ability to work evenings, weekends, and non-traditional hours as needed to support private events and live programming.
Candidates must be based in Washington D.C. metro area or willing to relocate.

Nice To Haves

Experience in hospitality operations, including bar or F&B service management, preferred.

Responsibilities

Enhance Visitor Experience: Prioritize positive guest interactions by implementing best practices and emphasizing the significance of exceptional customer service.
Visitor Interaction: Engage with guests, addressing complaints, feedback, and inquiries effectively.
Operational Support: Assist with daily operations, ensuring seamless visitor experiences, location sales, building maintenance, housekeeping, and exhibition and technical operations as necessary.
Private Events & Live Programming: Coordinate and oversee private event logistics and live programming execution, including scheduling, vendor/client coordination, and staffing coverage outside standard visitor hours.
Team Management: Oversee daily staffing for optimal sales, flow, and visitor engagement, managing a team of 20-25, including event staff and hospitality personnel.
Safety Oversight: Act as the safety officer to ensure a compliant and safe workplace according to OSHA, ADA, and fire codes.
Facilities Management: Plan and execute facility projects, manage vendor and contractor relationships, managing all maintenance and repairs, and coordinating with location and building managers.
Operational Procedures: Execute all opening and closing procedures diligently.
Leadership: Model behavior that embodies ARTECHOUSE’s core values, translating our overarching vision into actionable strategies for your team.