Seasonal Holiday Retail Assistant Manager - Mall at Wellington Green

Cherry Hill Programs • Wellington, FL

3d • Onsite

About The Position

The Assistant Local Manager works alongside the Local Manager to help lead a seasonal team creating holiday experiences for children and families. The role supports daily photo operations, team motivation and development, sales and service excellence, and a memorable guest experience. Responsibilities also include assisting with operational preparations and administrative tasks, resolving guest concerns, and troubleshooting technical issues. Photography experience is not required.

Requirements

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Comfort with cash handling and sales transactions.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Availability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Availability to work a minimum of 20 hours per week or as needed.
• Ability to lift and carry equipment weighing 10–25 pounds and stand for prolonged periods.

Nice To Haves

• Previous leadership or management experience in retail, hospitality, customer service, or a similar environment.
• High school diploma or equivalent.
• Experience managing teams or operations across multiple locations.
• Demonstrated success driving sales, guest experience, and operational results.
• Experience with scheduling, training, coaching, and developing team members.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including hiring completion, inventory, equipment setup and testing, scheduling, training, and opening and closing procedures.
• Capture photos and help guests select souvenirs.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures established by senior management.
• Troubleshoot technical issues and escalate them to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned.

Benefits

• Flexible scheduling.
• Same-day pay options for early access to paychecks.
• Employee Referral Program.
• Opportunities to return for future holiday seasons and explore growth opportunities in the souvenir photography division, where available.
• One free Santa visit for friends and family, including 10 photo prints, 10 free holiday cards from Shutterfly, a personalized digital message from Santa powered by Portable North Pole, and three free months of access to Pixie Post.

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed