Seasonal Holiday Retail Assistant Manager- Cottonwood Mall (NM)

Cherry Hill Programs Seasonal Jobs • Albuquerque, NM

2d • Onsite

About The Position

Cherry Hill Programs is hiring a seasonal Assistant Local Manager at Cottonwood Mall in New Mexico. Working alongside the Local Manager, the Assistant Local Manager helps lead a seasonal team that creates holiday experiences for children and families. The role supports daily photo operations, team motivation and development, sales and service performance, and a memorable guest experience. Photography experience is not required.

The position includes pre-season training and preparation for opening day. The Assistant Local Manager helps with hiring completion, inventory, equipment setup and testing, scheduling, training, and opening and closing procedures. The role also involves capturing photos, helping guests select souvenirs, resolving customer concerns, troubleshooting technical issues, and assisting with administrative tasks.

This is a seasonal role requiring at least 20 hours per week or as needed, with a flexible schedule that may include evenings, weekends, holidays, and peak retail periods. The work involves standing for prolonged periods and lifting and carrying equipment weighing 10–25 pounds.

Requirements

• Must be at least 18 years of age.
• Strong communication, organization, time-management, and problem-solving skills.
• Comfort with cash handling and sales transactions.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Availability to work a minimum of 20 hours per week or as needed.
• Ability to lift and carry equipment weighing 10–25 pounds and stand for prolonged periods.

Nice To Haves

• Previous leadership or management experience in retail, hospitality, customer service, or a similar environment.
• High school diploma or equivalent.
• Experience managing teams or operations across multiple locations.
• Demonstrated success driving sales, guest experience, and operational results.
• Experience with scheduling, training, coaching, and developing team members.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including hiring completion, inventory, equipment setup and testing, scheduling, training, and opening and closing procedures.
• Capture photos and help guests choose memorable souvenirs.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Troubleshoot technical issues and escalate them to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned.

Benefits

• Flexible scheduling.
• Same-day pay options for early access to paychecks.
• Employee Referral Program.
• Opportunities to return for future holiday seasons and explore growth opportunities within the souvenir photography division, where available.
• One free visit with Santa for friends and family, including 10 photo prints and 10 free holiday cards from Shutterfly.
• Three free months of access to Pixie Post, a digital greeting card platform.

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed