Assistant, Library

Austin Community College District•Riverside, CA

About The Position

The Assistant, Library assists patrons and performs circulation desk functions and other library procedures in a highly automated, dynamic, multicultural, customer-service- and teamwork-oriented environment. The role supports library operations, maintains circulation and other library records, helps patrons use library services and equipment, and contributes to a safe and well-organized library. Work is performed in a standard office or similar environment and may involve work at multiple campus locations, including possible evening and weekend hours.

Requirements

High school diploma or educational equivalent.
Six months of related work experience.
Knowledge of library operations in a higher education or similar environment.
Effective time management, including maintaining an established work schedule and potentially working evenings, weekends, and at multiple campus locations.
Effective oral and written interpersonal and workplace communication skills.
Organizational and planning skills, attention to detail and procedures or standards, and ability to complete tasks independently or as part of a group.
Ability to provide superior customer service and apply problem-solving skills.
Ability to maintain confidentiality of patron and work-related information in compliance with college policies, TLED/LS guidelines, and federal and national standards.
Ability to establish and maintain effective work relationships and adapt to a multitasking, dynamic, and evolving work environment.
Ability to use spreadsheet, word processing, database, and presentation software, as well as automated library systems in a web-based environment.

Nice To Haves

Work experience in a library circulation department and experience using proprietary library systems.
Associate degree or higher.
Knowledge of library services and operations, especially in a community college setting.

Responsibilities

Perform library services and procedures, including checking in and checking out items, sorting and shelving materials, checking book drops, logging on to computers, and opening and closing the library.
Assist patrons with directional questions, equipment use, and updating patron information.
Reconcile money collected from library fines and fees.
Update and maintain patron, periodicals, and reserves records.
Perform stack maintenance, including shelving, shelf reading, shifting, and inventory.
Process and maintain reserve materials and files, periodicals, the fines and fees process, daily library statistics, and other library records, including minor edits and status changes.
Monitor and troubleshoot problems with copiers, printers, and the security system.
Assist the head librarian in promoting and implementing library safety and security, in coordination with the senior library assistant.
Assist with inventories, maintain circulation desk supplies, and pick up, sort, and deliver mail as needed.
Participate in special projects as needed.