Assistant, Human Resources Support

Davis Polk & Wardwell LLP•New York, NY

About The Position

This assistant role provides administrative, technical and organizational support to the Human Resources Department. Davis Polk & Wardwell LLP (including its associated entities) is an elite global law firm with world-class practices across the board. Clients know they can rely on Davis Polk for their most challenging legal and business matters. From offices in the world's key financial centers and political capitals, our more than 1,000 lawyers collaborate seamlessly to deliver exceptional service, sophisticated advice and creative, practical solutions. Visit davispolk.com.

Requirements

Ability to manage a varied workload, prioritize tasks and projects, and meet deadlines.
Must be professional, punctual, reliable, organized and detail oriented.
Proficient in MS Suite applications and other applications, as needed.
Must have exceptional telephone etiquette and customer service skills.
Excellent written and verbal communication skills, and excellent interpersonal skills.
Must ensure confidentiality of all employee documentation, data and information.
Must have a growth mindset: interested in deepening job knowledge and developing professional skillset.
Strong proofreading skills.
Must be flexible in daily schedule to accommodate unexpected situations or needs.
Must be able to work collaboratively with all employees, and demonstrate a strong work ethic, teamwork and a positive attitude.
Must actively pursue improvements to workflow, procedures and the department.
Ability to operate office equipment.

Nice To Haves

Experience with Workday preferred.

Responsibilities

Provide general administrative, technical and organizational support to the Human Resources Department which includes the Chief, Directors and Managers.
Process and track employment verification requests.
Monitor the ticketing queue and ensure timely handling of requests.
Escalate or assign requests to the appropriate teams/individual(s) based on guidelines.
Answer HR hotline calls in a professional manner; take accurate and complete messages; direct inquiries or follow up, as necessary.
Greet and direct guests who visit the HR suite.
Review department correspondence and distribute according to guidelines.
Update and maintain content of HR Support wiki.
Coordinate gift card ordering, processing and tracking.
Assist with temporary housing logistics in connection with lawyer relocations.
Assist with updating and maintaining the HR intranet pages.
Prepare expense reports and process invoices, as necessary.
Run reports and schedule meetings.
Conduct periodic audits.
Create, format, draft and edit documents, and copy and scan documents, as needed.
Conduct research and analyze data, as requested, and prepare charts, graphs, and other visuals.
Handle HR filing, manage and inventory personnel files.
Ensure all office equipment in the HR suite is operational and report issues/problems, as necessary.
Order office supplies for the department, as requested, and keep common areas appropriately stocked and tidy.
Perform other duties and responsibilities as requested for successful operation of the department.
Assist with basic Workday tasks.
Assist with ad hoc and seasonal projects.