Assistant Housekeeping Manager

Four Seasons Hotels and Resorts • Oahu, HI

1d • $71,491 - $76,491 • Onsite

About The Position

The Assistant Housekeeping Manager manages a shift of the housekeeping staff to assure that guest rooms and public areas are cleaned to exacting standards. This individual leads the team in a constructive and efficient manner in order to create and maintain the highest level of service consistent with Four Seasons Standards. He or she will require great enthusiasm and commitment in addition to an acute ability to problem solve.

Requirements

• 4-year college degree OR Minimum 2-years' experience in Housekeeping Supervisor role at luxury hotel/resort
• Cultural sensitivity to Hawai’i and its workforce (previous experience in Hawaii is a plus)
• Strong leadership, communication, and organization skills
• Successful candidates must possess legal work authorization in the United States.

Nice To Haves

• previous experience in Hawaii is a plus

Responsibilities

• Manages a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel.
• Resolves guest concerns and interacts with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
• Monitors the performance of staff, with particular attention to cleanliness of guest corridors, stairwells, elevators and linen closets; assures that there are sufficient supplies on the guest floors.
• Interviews, trains and schedules the Housekeeping staff, as well as conducts performance evaluations and corrective interviews as needed.
• Responds properly in any resort emergency or safety situation.
• Works harmoniously with co-workers and supervisors.

Benefits

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resorts
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• 401k Contribution available after first 30 days
• Medical, Dental, & Vision via Kaiser or HMSA
• Complimentary & Employee Discounted Accommodation at other Four Seasons Hotels and Resorts
• Complimentary Dry Cleaning for Managers
• Complimentary Onsite Parking
• Complimentary Meals

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree