Full Time Assistant Housekeeping Manager - Marriott Colorado Springs

Pyramid Global Hospitality•Colorado Springs, CO

1d•$23 - $25•Onsite

About The Position

The Assistant Housekeeping Manager is a key leader in the housekeeping department at the Marriott Colorado Springs, working closely with and serving as the right hand of the Executive Housekeeper. The role supervises and coordinates daily housekeeping activities, inspects guest rooms and property areas, trains and develops associates, manages schedules and assignments, and acts as department leader when the Executive Housekeeper is away. The position also includes Manager on Duty shifts, during which the Assistant Housekeeping Manager may serve as the senior leader on property and must make decisions and handle situations independently. The role works closely with the Front Desk, Maintenance, and other departments to ensure room readiness, address guest concerns, and support smooth operations. A flexible schedule is required, including varying days and shifts, weekends, and holidays. This is a highly active, physical position involving extensive movement around the property and support for housekeeping operations.

Requirements

At least 1 year of supervisory experience in a housekeeping or related hospitality environment, or demonstrated leadership ability in a comparable role.
Excellent written and verbal communication skills in English.
Ability to function as Manager on Duty when necessary.
Flexible availability to work varying days and shifts, including weekends and holidays.
Working knowledge of housekeeping operations, sanitation standards, and health and safety compliance.
Proficiency with basic computer tools for scheduling, communication, and reporting.
Ability to perform the physical requirements of the role with or without reasonable accommodation.
Ability to stand for up to 8 consecutive hours and move throughout the property for the duration of shifts.
Ability to bend, twist, lift, squat, reach overhead and below the knee, and climb ladders and stairs.
Ability to move, lift, carry, push, and pull objects weighing up to 30 pounds.
Ability to inspect areas beneath and behind furniture and fixtures; moving some furniture, including chairs, tables, and mattresses, may be required.

Nice To Haves

A 2-year or 4-year degree in business, hospitality management, or a related field; equivalent experience will be considered.
Bilingual ability in English and Spanish.

Responsibilities

Supervise and coordinate the daily activities of room attendants, laundry attendants, housemen, and public area associates when the Executive Housekeeper is absent.
Inspect guest rooms, public spaces, back-of-house areas, and other housekeeping zones daily; complete inspection sheets accurately and ensure cleanliness and sanitation standards are met.
Report guest room physical-condition deficiencies to the appropriate manager and follow up to ensure resolution and room readiness.
Assist the Executive Housekeeper with weekly housekeeping schedules, balancing hotel needs and labor objectives.
Assist with daily room and special project assignments for housekeeping staff.
Communicate room status changes promptly to the Front Desk and relevant departments.
Interview applicants, orient new hires, and train housekeeping associates.
Coach and counsel associates, address performance deficiencies, and support their development.
Promote teamwork and positive associate morale.
Assist with cleaning guest rooms as needed based on business volume and timing.
Help maintain clean, orderly storerooms and properly stocked housekeeping carts.
Ensure laundry procedures and sanitation standards are followed and perform laundry duties as required.
Inspect housekeeping staff grooming and attire and address deficiencies.
Interpret and enforce company policies and procedures, including safety programs, the Associate Handbook, and local house policies.
Participate in monthly department meetings to review procedures, share updates, and solicit team input.
Work with the Executive Housekeeper and Front Office team to maintain the lost-and-found program.
Maintain housekeeping energy management programs and inspect for adherence.
Perform assigned Manager on Duty shifts and responsibilities, exercising sound judgment as the senior leader on property.
Follow safety and security procedures and promptly report accidents, injuries, and unsafe work conditions.
Communicate clearly and professionally with other departments and managers, verbally and in writing.
Maintain confidentiality of proprietary information and protect company assets.
Perform other duties as assigned by the Executive Housekeeper or General Manager.