Assistant Housekeeping Manager (Bilingual Spanish)

Hospitality Staffing Solutions Group Llc•San Diego, CA

18h•$70,000 - $72,000•Onsite

About The Position

Hospitality Staffing Solutions is seeking an Assistant Executive Housekeeper (AEH) or Assistant Housekeeping Manager for their client hotel located in San Diego. The AEH / Assistant Housekeeping Manager is responsible and accountable for onsite Housekeeping operations, consistently meeting quality and timeliness standards along with budget objectives. They must also maintain a professional and effective relationship with property management and ensure company mission statement and values are followed, with the best interests of the company, its employees, and customers as their motivator.

Requirements

A passion for cleanliness
Demonstrated leadership and motivational skills
Demonstrate core values of loyalty, honesty, and integrity
Pro-active, self-managing
Excellent problem solving skills
Strong communication skills
Ability to work under stressful conditions
Work irregular hours and travel
Must be legally authorized to work in the United States without restriction.
Must be 18 years of age or older

Responsibilities

Develop and maintain a high standard of excellence at the site.
Establish and monitor site goals.
Ensure site contractual obligations, company policies, standards, and procedures are followed.
Inspect units and complete the required amount of report cards per week.
Be knowledgeable of carpet cleaning procedures/equipment of each site.
Monitor and strive to improve site quality scores and report monthly scores (RCI, II, Internal) to management.
Train and develop staff, both existing and new recruits.
Assign tasks to staff and inspects completed work for conformance to standards.
Monitor progress of MIT candidates.
Recruit, hire, and train qualified employees.
Ensure a safe working environment at site and office.
Plan work schedules to ensure adequate service.
Train all employees to monitor daily progress and complete tasks on time.
Willing and able to perform any and all duties related to site operation.
Ensure a sense of urgency exists at each site so that units are turned on time.
Ensure all weekly reports are completed in a timely manner.
Arrive promptly for work and for all appointments and meetings.
Assist and give feedback of site budgets as necessary.
Recommend salary adjustments for staff as per company guidelines.
Maintain adequate inventory and equipment supplies.
Build professional relationships with resort management and other key members of the resort staff.
Be approachable and always follow up.
Create strong, positive customer relations.
Troubleshoot and problem solve to meet customers needs.
Investigate and resolve issues related to personnel.
Be knowledgeable of the complete resort.
Solve guest complaints promptly.